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Lucidal / Fraud

1 165 Pleasant AveSouth Portland, ME, United States Review updated:
Contact information:
Phone: 18007744386

This company is total fraud.
Someone used my details in ordering product, charging me and it actually arriving at my door step.
Again I think this must be a new trend and the companies themselves are stealing peoples credit card details.
They make it extremely hard to return the product and get a refund as well.
When I called their customer service it was as if it was all a joke and they are just cracking up at what they are doing to people.
Saying things like.. 'ugh.. are you sure you don't want to atleast try the product' or 'are you sure someone in your family wouldn't like to try it" "we'll give you 50% off"
What is our world coming to?

Se

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Comments

  • Go
      17th of Sep, 2009
    0 Votes

    I have the same issue too. I found that there were a few of unauthorized charges in my credit card. One of the transactions was from Lucidal, which charged me $200. I immediately reported to my card issuer telling them that my account number was stolen. There were other transactions from Amino Skin care, Colopure, powercleanse. Some of them are international charges. I agree that it may be some companies themselves stealing people's credit card information for all unauthorized purchases of their products. Once credit card issuers contact them, they will pretend to be victims.

  • Rt
      3rd of Nov, 2009
    0 Votes

    Lucidal did not work for me at all. It made me dizzy and even more unfocused.
    Even though I realized I was being charged 20.00 for S&H to ship 1 bottle I paid and continued to take the product for one year knowing that supplements often take a considerable amount of time to be effective.
    When I received the On Oct. 29, 2009 order I contacted their customer service number and requested my account be close and shipments be discontinued and noted the representatives name and number.
    On November 3, 2009 I received another order and contacted them again and was told that it was an automatic shipment that was processed before the cancelation went into effect and because it was an auto shipment there would be no refund.
    She refused to let me speak to a supervisor and told me that she was going to hang up on me - which she did.
    I was forced to immediately cancel my credit card to avoid further fraudulent charges from this company and I am forwarding this information to the Texas Attorney General and the US Postal Inspectors.
    Personally I doubt if it will do anyone any good because IMHO it is the governments lack of regulations and regulations that were in place but were eliminated by our soulless state and national representatives that have made it possible for people like this to start and stay in business in the first place.
    Thank you.

  • Mo
      14th of Nov, 2009
    0 Votes

    I have the same issue . I found that there is unauthorized charges in my credit card. from Lucidal less than 27 days from the initial buttle, the unauthorized subsequent shipments, They make it extremely hard to return the product and get a refund as well.
    no matter what reasons is like the side effect of the product, plus their own lie about satisfaction or money back guarantee . I immediately reported to my card issuer, I was forced to cancel my credit card to avoid further fraudulent charges from this company and I am forwarding this information to the consumer report.
    I agree it is the governments lack of regulations and responsibility to let this kind of people to start and stay in business in the first place without consumer protection
    Regulation .

  • Sh
      23rd of Dec, 2009
    0 Votes

    It makes me laugh to see all of these complaints about these companies. People are so quick to give a company a bad rap because they don't get what they want. If you would review all of the material you receive with your original order everything you're complaining about it explained in the information. Each and every company has policies and rules and unfortunately doesn't always work out the way the customers want it to. BUT that doesn't make them a scam or a bogus company. Consumers need to pay closer attention and not be so quick to give out credit card information.

  • Do
      17th of Aug, 2010
    0 Votes

    I called the company to complain that I did not aurth, anymore lucidal, and I wanted mymoney returned, was told no refund, I haven't even recieved it, when I asked to speak to supervisior was told she was not available I then asked to speak to someone even higher was told no one higher, I then said I would wait to talk to supervisor, and was told I could not be put on hold and could not speak to the supervisor. All I want is a refund for lucidal that I did not order. I am a senior citizen and live on a very limited budget this charge caused an overdraft on my account. Who do I need to talk to??????

  • Bi
      10th of Jan, 2011
    0 Votes

    Luical has fraudulant business practices! Lucidal didn't work so I returned it within 30 days and called to cancel, per their instructions. The ~$200 charged my c/c was not refunded and then 6 months later I received a $50 renewal charge and shipment. My c/c company says that I cannot dispute the charges because Lucidal's system does not show it canceled. Lucidal obviously know about this dispute requirement and conviently has no records of returns or cancelations.

  • Mr
      13th of Mar, 2011
    0 Votes

    I would avoid buying anything from Advanced Metabolic Research Group (AMRC). After completing a purchase of vitamins from this company using their secure web site I was presented with a screen stating my order qualified me for a free $25 Target gift card. This downloaded another site asking for more information about me. I closed the web page. Eight days later I received an e-mail stating the following. . .
    "> During your enrollment we received your electronic signature,
    > authorizing us to charge a subscription fee of $16.95 every 30 days,
    > after your 30 day trial period, to the credit or debit/check card
    > you have provided ending in the number 4008."
    Fortunatly I was able to cancel and reverse that charge to my CC. I then Called and e-mailed AMRC which only resulted in a correspondence that tried to state I gave this company my credit card info and intimate that I was stupid and niave about how the web works. This company is affiliated with AMRC who I believe provided my credit card information. This was an attempt to scam money from me through a worthless monthly subscription that provides items of little value at an excessive cost to the subscriber.

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