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Louis Vuitton

Posted: Jul 13, 2017 by    

ordered a speedy 30 bad stitching poor customer service

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I ordered a speedy 30, when I received it the stitching was crooked and the lock was tarnished. I returned the bag and it was received on June 21, 2017, I have yet to receive my exchange it is now July 13th. I have called more than once only to be put on hold up to 20 minutes and being reassured that I would get a call back ( which never happened) and know one can tell me why I have not received my exchange or when I might receive it. When talking with customer service I was over talked and told "That was not me you talked to and you have to wait another 48 to 72 hours for a answer. I'll never order again and I will make sure everyone I know is aware of the nightmare I experienced.
Complaint comments Comments (0) Complaint country United States Complaint category Clothing, Shoes & Acc

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Louis Vuitton Logo Louis Vuitton
Customer Care Service
3000 E. First Avenue, Cherry Creek Mall # 273
Denver
Colorado
United States - 80206
+1 303 388 XXXX
+1 303 388 XXXX
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