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Lendingtree / personal information retention

1 Charlotte, United States
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Lending Tree abusively retains personal information
Lending Tree makes all kinds of upfront promises on their web sites regarding their ability to provide you with advantageous mortgage / refinancing terms, pretexting favorable governmental regulation. They requires that you provide personal information upfront and once you have done that, they start disseminating that information to mortgage vendors of unknown standing and reputation. As a result, you are contacted by these vendors literally seconds after you have completed the session on Lending Tree.com. I did not like the way Lending Tree was handling the process and therefore called them and asked that my personal information be immediately removed from their files. Their answer was that it is not possible to satisfy such request., Pretexting "audit needs", Lending Tree decides to keep personal information of casual callers in their files for seven years. That is clearly a ridiculous pretext since there is absolutely nothing whatsoever to be audited. In doing so Lending Tree is unnecessarily exposing me and it seems many more consumers ( this complain is incredibly frequent) to possible hacking and identity theft. I consider this a predatory practice and I am determined to give it as much publicity as possible to finally convince Lending Tree that such practices are not even in their interest since there is no chance whatsoever that aggravated customers like me would ever return as a customer. I encourage consumers who have had similar unpleasant experiences to join forces and make their case known.

Be
May 27, 2015

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