The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

LC VAn Hire / Non refund

1 United Kingdom Review updated:

I n January 2011 I rented a van off Tony at LC Van Rentals [protected] for collection the following day. (Booking No. TD513441) I was asked to deposit 400.00 into the account of a Mr Thomas in order to hold the van which would be deducted off the total account. On the morning of Collection I was informed I would have to pay an excess of £1000.00 ontop of the total of the van hire before I could have the vehicle. I was not informed of this at the time of booking the vehicle. I refused and found another hire company and cancelled my booking with Tony at LC Van Hire. He informed me there would be a cancellation charge of 46.00 which I agreed to and he would refund me £354.00. immediately. I have spoken to Tony on several occassions and emailed him but to date have received nothing

More LC VAn Hire Complaints & Reviews

Sort by: UpDate | Rating

Comments

  • Mr
      27th of Sep, 2011
    0 Votes
    LC VAn Hire - Exellent Service Received Thank You
    aa uk
    England, Dorset
    United Kingdom

    Just a few words to thank all the staff of lc van hire for the exellent prompt service we received from lc van hire.We had a bad experience with another hire company but lc van hire has instilled a lot of confidence in us and we will be hiring from lc van hire again
    once again thanks for the brilliant service

  • Mr
      27th of Sep, 2011
    0 Votes
    LC VAn Hire - VERY HONEST COMPANY SERVICE WAS BRILLIANT
    AA
    United Kingdom

    ONCE AGAIN THANK YOU LC VAN HIRE FOR ANOTHER FANTASTIC SERVICE RECEIVED AND I REALLY DONT UNDERSTAND HOW ANYONE CAN COMPLIAN ABOUT THIS COMPANY.ONCE AGAIN THANKS TONY WE APPRECIATE ALL YOUR EFFORTS AND AM SURE WE WILL BE BACK TO USE YOUR COMPANY AGAIN

  • Da
      9th of Nov, 2018
    0 Votes

    I really would take the above comments with a very large pinch of salt. They are a shocking company who seem to make a habit of ripping off customers for large sums of money. Fraud Squad now involved. Deal with them at your own risk.

  • Be
      9th of Nov, 2018
    0 Votes

    @DavidJRobo Hi David,
    I had the same problem with this company as posted previously. I did eventually get a refund but only after some investigation as to who is running this outfit. The person you have paid your money to is Kevern McCoy his middle name is Thomas and this is the reference for payments. He used an online bank account. He works for Virgin Holidays so obviously does this as a part time scam. I said I was going to go to his employer and inform them of his scam if I did not receive my refund. He was down as a Director previously but is not stated as a director now. I was dealing with Adam I mentioned Kevern to him and told him this is the person I paid my money to, low and behold he agreed with me. I received my refund shortly after. Hope this helps

  • Da
      12th of Nov, 2018
    0 Votes

    @Bev Kelly Thanks for the advice Bev, I’ll certainly use this info if I get no joy. Thanks again

    David

Post your comment