LC-70LE733UDiscontinued firmware and software Support after 1 year of sales

I want to share my experience with Sharp so people would not fall into Sharp trap.
I bought a 70" Aquos TV in March 2012 for thousands of $$. A few months later, literally in 2013 a new model was introduced with Smart Central that allow users to make a better use of the online entertainment sites. Yet these features were discontinued on older models than 2013 ie my 2012 model.

I contacted customer relations by phone and email and the answer I got is that the company is not planning on updating/upgrading such models due to lack of compatibility. That sure reveals the quality of engineering in designs that does not take into consideration backwards compatibility to older models.

For a company to discontinue its firmware and software support to fairly new devices means that the company does not stand by its products once they are sold ie. sell and run type of policy.
After that bad taste, I certainly would not recommend buying any sharp device at any price.

Moh Nasr

Dec 25, 2014

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