Lancome Absolue Precious Cells Eye Serum / loreal / lancome refused to reimbursed bill as promised
It is with much agony that I am writing this issue here and to share with all people who may have thoughtalways that Lancome / Loreal is a respectable brand.
This all started with my purchase of Lancome Absolue Precious Cells Eye Serum on 19th April 2014, which caused very bad allergic reaction to my eye areas. I viewed Lancome as a respectable brand and yet my personal experiences on thisaccount has now put my belief towards this well-known brand in serious suspension.
Since mid April, my encounters withvarious staff within Lancome / Loreal Malaysia has proved to be unpleasant, from the counter girl in Holiday Plaza Malaysia, Counter Manager, to various office representatives whom I thought to have better ability to handle consumer issues with greater care. All the above people have presented me with a picture what I never expect from a giant FMCG – failure in fulfilling what has been promised.
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