The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Kohler / Commode does not empty at times when you flush!

1 United States Review updated:
Contact information:
Phone: 1-800-456-4537

Purchased a Kohler toilet and sink last year. The toilet is K-4609-AA, 1.6 GPL. From the beginning every approximately two weeks to a month, when we flushed, the commode would not empty. We have had plumbers out a number of times and they replaced all the flushing mechanisms and rotor routed everything. When the commode backs up, everything else drains. The last two plumbers told me the problem was in the unit itself. The last one had 25 years experience and stated that he has seen this type problem with some kohler toilets before.

More Kohler Complaints & Reviews

Sort by: UpDate | Rating


  • Tr
      24th of Mar, 2009
    0 Votes

    I bought two Kohler's shower units, one of them was leaking after installation. Plumber find the defect of the product. When I report my case to Kohler, they denied and denied, no duty at all for their products. Should I go to court for them and how?

  • Tr
      18th of Nov, 2009
    0 Votes

    As soon as you go to court, Kohler will contact you for the settlement. Myself have the same experience

Post your comment