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Keraniqueunauthorized credit card charges

Earlier this year, I responded to the offer to try Keranique products. I complied with its request to provide my credit card information to pay for shipping and handling and subsequently discovered that they had charged my account $79.95. I then received another package from Keranique (in an UNMARKED package!!!) that I had not ordered that I immediately sent back. I was forced to close my account when Keranique alleged that I owed them another $79.95. I had provided the products to my hair dresser who does my hair on a weekly basis; my hairdresser said that the Keranique products actually damaged my hair.

I will be adding my voice to the many online complaints about Keranique's products and its extremely poor “customer service”. Word of mouth advertising has always been a most effective way to let others know of companies with deceptive business practices.

My advise to others: SAVE YOURSELF A LOT OF HASSLE AND DON'T ORDER FROM KERANIQUE!

An
Apr 12, 2016

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