Just Energygas services for heat

I have been calling to cancel my service. Their prices are twice that of my local provider. I ended up with a large balloon payment. I am unable to reach anyone by phone. When I call the customer service number for my region at [protected] the prompts tell you to push 1 for English and then 1 again if I am calling from the phone number on my account. The call goes into dead space, no response, no music, nothing.See Top 10 Worst Companies in Lansing, MII have called multiple times with the same result. I even tried calling the Pennsylvania customer service number [protected] with the same result.
I tried calling the new service line [protected] and when asked if you are a current customer the prompts take me back to the same dead end as above.
I cannot reenroll with my local provider until I cancel my service with Just Energy. Please help. Julie Lewis [protected]

May 19, 2017

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