Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

Just Energy

Posted: May 19, 2017 by    

gas services for heat

Complaint Rating:  0 % with 1 votes
0% 1
1
I have been calling to cancel my service. Their prices are twice that of my local provider. I ended up with a large balloon payment. I am unable to reach anyone by phone. When I call the customer service number for my region at [protected] the prompts tell you to push 1 for English and then 1 again if I am calling from the phone number on my account. The call goes into dead space, no response, no music, nothing. I have called multiple times with the same result. I even tried calling the Pennsylvania customer service number [protected] with the same result.
I tried calling the new service line [protected] and when asked if you are a current customer the prompts take me back to the same dead end as above.

I cannot reenroll with my local provider until I cancel my service with Just Energy. Please help. Julie Lewis [protected]
Complaint comments Comments (0) Complaint country United States Complaint category Utility Services

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards Complaint Agree Neutral Disagree
Comment text
Attach photos (optional)

Just Energy Logo Just Energy
Customer Care Service
200 - 6345 Dixie Rd
Mississauga
Ontario
Canada - L5T2E6
+1 877 516 8234
+1 888 548 7690
View Full Information
Contact Us
bdomains.com
     

Reply to

Send