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Joss and Main / Poor delivery and customer service

1 United Kingdom

9 weeks ago I purchased a beautiful picture as a surprise birthday present. The date for despatch and arrival worked out well. 9 weeks later picture did not turn up. They kept in touch as I had put a complaint but kept on feeding me with rubbish. Could I give them a couple of days to chase it up. I cancelled the order and was offered nothing in the way of trying to keep my custom. I will never use them again

Aug 5, 2015

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