We had 2 separate orders 12/15 and 12/21. The tracking # for the 12/15 order states the order was accepted 12/17 in China. This has been the status for weeks. The 12/21 order email confirmation stated that due to high demand, it would take 2-6 days to manufacture the ring. We have yet to receive any shipping number and here it is 1/12/17. The 800# on email correspondence is disconnected and the 888# rings and then disconnects. My husband submitted an email request to customer service and the delayed reponse gave us no information. We have disputed the charge to our credit card and advise anyone ordering from this company to be very cautious. The products look lovely on their page, but if it looks like a duck and walks like a duck, it's a duck. The confirmation emails are even flagged by my virus checker as a possible phishing email.

Jan 12, 2017

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