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CB Apartments Rentals Irvine Company 5451 Great America Pkwy, Santa Clara, CA, 95054, US
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Irvine Company
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Irvine Company company logo

Irvine Company

5451 Great America Pkwy, Santa Clara, CA, 95054, US
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Mon
9:00 am - 5:00 pm
Tue
9:00 am - 5:00 pm
Wed
9:00 am - 5:00 pm
Thu
9:00 am - 5:00 pm
Fri
9:00 am - 5:00 pm
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11:26 am EDT

Irvine Company - move in experience

I recently moved into the one of the Irvine Company Apartments in San Jose, CA named North Park Apartment Home (Cypress Apartment). During the move-in process, office staff called in couple times to confirm that I have everything to move-in that includes rental insurance, security deposit, prorated rent cheque, pg&e setup etc. Which I completed religiously. But when I reached to the office for move-in appointment after collecting everything from me, they told me that mailbox key is not available and it would take around 4 months to get the new key. I don't understand why move-in checklist is only for the customer and not the management itself. They should not rent out the apartment, if they don't have everything ready for move-in. This is really frustrating to move-in to the new home and not receive your mail. Highly disappointed with the way issue is being handled even after the move-in.

I moved in on 10/14/2018

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