Ifb / Washing Machine / service not attended

madhuranagar, hyderabad, India

contacted ifb customer care in April 2015. regarding washing machine as it was not working .customer care unit promised to send technician .four technicians attended four times by names koti, naresh, mahesh and venkatesh consecutively till june 17th 2015 .. they closed my complaint saying spare parts were not in stock. mr.sampath co ordinator of hyderabad never attends to any customer on phone, nor he takes responsibility as my washing machine is under warrenty period .. customers will be very happy if some action is taken on these kind of people . they are not ready to do service if the perticular machine is under warrenty period. thanking u. please try to take action.23a38

Jun 18, 2015

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