[Resolved] IFB / Microwave built in oven - IFB 34 Ltrs 34BICI
I had registered a complaint regarding the non-functioning of my oven (TKT number: [protected]) on 4th March 2017. From there since I have been following up with customer care team and must have made more than 12 calls but till now my issue has not been resolved.
In this period, customer care has given me the number of technician, service in charge, head of the service but either the phones are switched off or nobody is picking up the phone.
Even I spoke with two supervisors, Neva and Pooja, they both said, they will call me after 2 hrs but I never got a callback.
I never expected this kind of pathetic service from IFB. It's really shameful.
Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.
IFB Industries Customer Care's Response, Apr 03, 2017
Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience
IFB Industries Customer Care's Response, Apr 04, 2017
Hope your issue has been resolved. Do write to us if you require further assistance.
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