IDCServCo / SCAM
A few months ago a woman claiming she was from Konica Minolta called to tell me that our toner prices were going up, and that they failed to send a notice in the mail. She said she could supply me with toner to last into the new year at the same price we're paying now. I believed her, and she had some guy fax over a confirmation. I got the fax, and at the bottom of the sheet was IDCSERVCO. Konica Minolta was scrawled across the top of the sheet. It looked very suspicious. I googled IDCSERVCO, only to find countless complaints with the very same stories like mine. I also called Konica Minolta to confirm they don't do business with these guys. They, in fact, do not go through anyone else to sell toner. The guy who faxed me kept calling me to make sure I sign the sheet and fax back. I told them KM doesn't do business with them, and the Better Business Bureau has given them a rating of F. They guy sounded surprised and hung up on me. I also filed a complaint on the BBB, and got a phone call from some guy named Snodgrass. He kept me on the phone for a while trying to explain that what they do is not unethical. I obviously didn't buy it. Funny thing is, I told my boyfriend about this, and last week he got a very similar call! The rep claimed they were from Konica Minolta, and he told them they don't even have a KM at the office. They hung up on him. What a great way to do business, SERVCO! Beware of them. Always look into something like this before buying or signing anything!