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IbuyPower / P.C Products

1 CA, United States Review updated:

Oh My, Never, Ever, Ever buy a product form this company. The customer service and any associated help goes out of the window as soon as they have your money. I bought a $2000 p.c from them which subsequently stopped working entirely 2 weeks later, Their Customer Service rep Steve (whom I always seemed to get no matter when I called, and who appeared to be a cell phone) was completely useless and argumentative. After a further two weeks they agreed to take my computer back to look at it. I demanded a refund and had to pay $200 to ship it back to them.

They then accused me of not sending everything back and only refunded me half of my money, not including the shipping as promised so I was out $1200 bucks and my bank also agreed there was nothing they could do.

My recommendation? Pay the extra $200 bucks ahead of time and buy a Dell!

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Comments

  • My
      21st of Dec, 2009
    +1 Votes

    Ouch... I was about to buy a new pc from there but now i changed my mind. I have also run into several other posts of people that had the same thing happen to them.

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