The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Hong Leong Bank / i'm complaining about my credit card blocked h

1 Nusa bistari, Malaysia

Please forward this massage to the manger in charge,
I'm very disappointed my card been blocked. I have two credit card one of debit others credit card and it's for some reason now my card been blocked the reason I fail to make Payment for that debit card as staff told me today 4:35 pm. I did call to card centre before as Malay girl did said that this two credit card (LINK together ) so I make payment as $900 on the 21/12 and another payment was done on $2600 on the 27/12 so why my card been blocked . please consult the concerned staff do not give wrong information to the customer. It's Leeds to get big trouble I need to apply leave take time going to bank and explain. Please highlight this issue to management and provide to me Better service standards as I'm working service sector too...

Duty Manager

Hong Leong Bank
Hong Leong Bank

Jan 2, 2018

Post your comment