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Honeywell / Poor customer service

United States Review updated:

I called Honeywell for an adjustment on my thermostat. They insisted I take it off the wall. I could not get it back on and they then said there was nothing they could do, and it was my problem. I had to pay an electrician $175 to put it back on. They should tell customers first that they cannot advise on how to replace a thermostat, before insisting that it be removed.

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Comments

  • Jo
      11th of Mar, 2016

    How it is there fault that you are incompetent to put a thermostat back on the wall. ANY kid can do it. And you paid 175 for it to be done? Want to buy a bridge?

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