Home Finance of America / poor customer service
poor service and false advertisement I was about to close on a refi and when the closer came he stated that I needed a check for almost 3000 without the loan officer Tom Vandeventer leting me know. There were many mistake on settlement papers. the closer and I called Tom and after redoing papers he still had me paying and to begin making payment on th followig month. Papers still had mistakes, seems that Tom the loan officer did not care, laon had to be due to poor customer service and for not doing what you said you would do for first time customers. per Vet Admin. under refi the only monies to come out of pocket should be for the appraisal fees. could not get right after working on loan for month.