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Heartland America / misrepresented cost of product!

8085 Century Blvd.Chaska, MN, United States Review updated:
5
Contact information:
Phone: 800-229-2901

This company is a very sophisticated scam. They advertise an excellent "sale" and then add numerous "conditions" and miscellaneous fees. The result is the "extra" fees often amount to as much or more than the advertised purchase price of the item. They do "inform" you about such charges, but in a manner that is vague and designed to escape your attention. They are counting on the fact that most people will not dispute a few dollars or go through the effort of filing a rebate. Another person in this forum posted about the so called "rebate". he is correct. They do not give rebates, or they make it very difficult for you to get the rebates. If you want store credit or a gift card you can do so in a few seconds on line, but if you want cash (and there is no assurance that they are offering you a cash rebate) you must mail your receipt, etc to them. There is no reason, other than they are trying to make it difficult for you to file a cash rebate, why the processes must be different. Furthermore, why not just charge the sale price and be done with it (did I mention people tend not to file rebates unless it is for a large amount). Finally, their customer service is horrible. The women I spoke with was confrontational, rude and finally hung up on me. Wow! I strongly suggest you do not become involved with this company.
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Ro
  3rd of Mar, 2009
Agree Disagree 0 Votes
Now I am sorry for getting their membership and free shipping deal. I've bought from them for years and after my recent axion tv purchase and the whole rebate issue, I will be done with them forever!

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Heartland America Logo Heartland America
Customer Service
Overall Satisfaction Rating

25 Reviews
United States
+1 800 229 2901
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