The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Health Solutions Network / Scammed out of Money

1 PO Box 22074Seattle, WA, United States Review updated:
Contact information:
Phone: 888-738-3822

My fiance has been buying his Tramadol for 2yrs through Health Solutions Network for 3 blown discs. He never had an issue, other than shipping always being a day or two late.

So when I had a torn rotator cuff, I chose to use HSN as well, and verified the number on their website (healthsol). I have been quoted 3 different prices for Tramadol since the first time I called in, all higher than what my fiance pays. The rep on the phone said it has to do with what affiliate I go through. I wasn't told what affiliate to go through, and I now pay $150.55 for a prescription that my fiance is only charge $99 for.

On top of that, my fiance has begun to receive phone calls telling him his Tramadol refill is ready. He called HSN to inquire about the refill, and the rep didn't respond to my fiance's concerns at all, just told him he wasn't due yet (which he already knew) and left it at that.

I'm not sure what's going on, but every time we've tried to figure it out with a rep on the phone, they've just shrugged it off. I guess that's what you get when you try to cut costs as an uninsured consumer. Awesome.
Kari

Sort by: UpDate | Rating

Comments

  • An
      11th of Jun, 2010
    0 Votes

    Hello Kari,

    I am the customer service manager for Health Solutions Network. We do handle customer support for many online pharmacies, and prices do vary from site to site. As a consumer, you are welcome to search online for the best price or you could ask your fiancé which site he orders from (if he does not know the website he uses, he can always call or email us for that information. Due to privacy issues, we would not be able to give the information directly to you) and then let us know that you would like to order from that site.

    Health Solutions does not make outbound calls, except in situations where an order requires confirmation or a customer directly requests a phone call. If you or your fiancé have concerns about phone calls you have received, I would be happy to address them. Please give me a call at 888-738-3822 or email me at customersupport@healthsol.net.

    Thank you,

    Christen

  • Ks
      12th of Sep, 2010
    0 Votes

    Hi Kari,
    I have an affiliate store where you can get that order for $89. It will be processed by Health Solutions. www.savethemoon.net

    KS

  • Lu
      27th of Mar, 2012
    0 Votes

    I am not very happy with your company. I was unable to get anyone on the phone, so I finally ordered on line, I sent the requested amount in the form of a money order way last week. I can not find anything out on line nor will anyone answer my phone calls or call me back. I think this is really a scam!!! No order informaton, no one answering my calls (always put on hold), no one returning my phone calls after I leave a call back number I will lose a lot of money on this deal. I am not suggesting use healthsol.net

Post your comment