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Haband / the company abandoned me

1 Rockville, MD, United States

Alas Haband, you have aBANDoned me. I loved you. After decades of ordering off and on, I think for the first time, I requested one of the freebies offered in the catalog. As of late all my orders were online. When the freebie (binoculars) didn't arrive, a call to customer service, including a conversation with a supervisor, revealed I had to order from the catalog, not online. The merchandise purchased arrived and it is fine. But, customer service, responded with a resounding NO. NO exceptions, even for decades long customers. Alas, poor Haband, my money is now seeking another place to go. Bye-Bye, it was fun while it lasted.

Apr 9, 2018

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