Gym Company / monthly gym fee deducted even after cancellation

Braamfontain, South Africa Review updated:
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I cancelled my membership in March 2017, paid the cancellation fee in full, at the end of March money was still deducted from my account, I enquired at the braamfontein branch and was told the cancellation took place too late for the deductions to not take place. I asked for confirmation that they had cancelled the dedication from their side, that lady told me she was offline and would send it via email. Which she never did. At the beginning of April I went again to enquire she told me she had forgotten but all was in order yet still this month money was deducted from my account. It is utter nonsense and I refuse to pay so much money for a gym I only used for a week. I demand my money back immediately.

Apr 29, 2017
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  • Ch
      31st of May, 2017

    Hi there, please drop me an email on [protected] if you would like to sign a petition. A lot of people are complaining about the same thing but does not want to take action against them

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