Same here... On January 3, 2009 I made a hotel reservation at GTAhotels.com for the Yosemite Lodge at the Falls in Yosemite National Park . I received an email from GTAhotels.com stating the Reservation Status was Confirmed, with all the details of our trip, Booking Tracking Number, etc. GTA Hotels charged our credit card for the full amount of the reservation.
On January 26, 2009 I received an email that my reservation was canceled due to "a technical issue". After calling GTA Hotels customer support, they offered at first the same room for $1100 more, and offered several other options (all considerably more expensive), but by the end of the day all reservations within Yosemite were pulled off the site, showing that there is no reservation available.
We have already paid for our non-refundable plane tickets ($1200) as well as for our car rental ($215), and at this point we are left without any accommodation. GTAHotels.com refuses to take responsibility for their mistake and does not offer any solution to our situation.
GTAHotles.com is scam and should not be used. Part of their customer support is in Turkey and the owner of the company, Metin Altun is from Turkey as well. You can find him on Facebook. Do not trust the company. Any reputable company has to find alternative hotel, but GTAhotels.com refuse to do anything.
The company is registered under ALLSTAR HOTELS LLC and you can submit complain via BBB.org, and Attorney General for New Jersey http://www.state.nj.us.
The company should not be trusted.