GT Xpress 101 / Cathy Mitchells Scam
After receiving the box, I am surprised to find out that I only have 2 units, instead of 4. It was very hard to understand the phone ordering process.
Furthermore, the Free product is not free, it is charged $14.50 for each.
I tried it, very hard to clean, slow to heat up and cook. Call customer service to return, got the return code, that's all. This rep gave me a run around of how to use the smart label and where to put the return code, if I used the smart label, it would cost me another $14.50. He refused to let me talk to a supervisor.
So out from the $69.90 I paid, I will get a whooping $25.40 back, they do it this way so they can make money even if you return the product. There is no where on the website and in the info commercial saying about no refund for shipping and handling. Is this against the law?
Definitely a scam. Do not buy anything ever from these people. Cathy Mitchells and her gang.