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GrooveBook

GrooveBook review: billing 4

M
Author of the review
11:31 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

I have sent an email several times to cancel my membership and it stops for a few months and then it is taken out of my acct again... I have not received a book in a year and I keep getting charged after I have cancelled it several times! I want a refund and I want it cancelled for good. But after this hassel that they continue to debit my acct a few months after I email them to cancel it again, I will not be using groovebook ever again!. I have breast cancer mets to the bone and I can not be dealing with all of this! I want a refund of my money that they keep taking!

Melissa yendra

4 comments
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Paulette Marengo
US
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Jun 01, 2018 4:37 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I just want to change my billing information. I don't have safarie so I thought I'd contact you this way.
P Marengo
Lette0722@yahoo.com

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M
Maggiedog2
US
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Feb 02, 2020 11:14 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I cannot change my billing info

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R
Raye Kingston-Kramer
Warwick, Rhode Island, US
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Jun 30, 2021 1:02 pm EDT

I want to cancel my subscription
Raye Kingston-Kramer

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marieleal
Abilene, US
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Sep 12, 2021 9:10 am EDT

I WANT YOU TO FREAKIN STOP CHARGING ME I HAVE CANCEL NEVER GOT PICTURES ONLY 4.32 BUT REALLY IN AUG YA LL DID IT 4 TIMES AND NOW IN SEPT AGAIN BULLCRAP !