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GreenGeeks

Posted: May 9, 2013 by    

BEWARE OF GREENGEEKS! BAD HOSTING!

Complaint Rating:  100 % with 1 votes
100% 1
5
Contact information:
California
United States
BEWARE OF HOSTING WITH GREENGEEKS!!! THEY ARE DISHONEST AND UNPROFESSIONAL
This is not only a complaint about greengeeks web hosting, but a WARNING to stay away from hosting with this site you will regret it!
Green geeks has suspended my website due to a DMCA complaint they received, please view the initial letter i received from Josh Dargie, who is rude and unprofessional. Notice in the initial letter to me they automatically assume i am guilty and threaten me to remove "offending material" Also notice how Josh Dargie Refers to this as and I quote "in violation of Digital Millennium Copyright Act." I filed a legal response to this and will attach it. Then notice after I provide the correct and necessary response, Josh Dargie tries to argue it's validity and furthermore, threatens removal of my website again...even through i filed the correct legal response. Notice how after numerous emails back and forth he tries to now say it's a "trademark violation" Josh Dargie and greengeeks dont want to admit they acted wrong and illegally, in removing my website and therefore try to justify and lie their way through it. They are dishonest, and you will be unhappy if you choose them as a host. Dont, you cant trust greengeeks to act in your best interest if you do choose them as a host, they will take your money very happily then screw you over!

LETTER 1
Hello Lisa,

It has come to our attention that your account (littletw), is in violation of Digital Millennium Copyright Act.

We have received complaints.

You have 24 hours to remove the offending material otherwise your account will face suspension.

LETTER 2
Hello Lisa,

I will remind you that language such as "idiot" is not tolerated & will result in a termination of your services should it continue.

GreenGeeks has informed you and maintained that this is not a DMCA (copyright) complaint but instead a DMCA Trademark Infringement complaint, and as such the documentation you provided earlier was not correct for the circumstance. Further we have provided you with several occasions to provide proof that you have a trademark that is valid in order to close the dispute without service interruptions which you continually ignored.

Never the less, you have decided to proceed with legal measures and as such we will no longer be providing any support via our Live Chat, Telephone or Ticket systems. You can communicate via snail mail to the address outlined on our website.

Thank you and have a great day,

Josh Dargie
GreenGeeks Support Manager
Complaint comments Comments (4) Complaint country United States Complaint category Online Scams

Comments

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D  2nd of Jun, 2013 by    0 Votes
I did a google search on this as I was concerned... found the following trademark details for Lisa: http://tsdr.uspto.gov/#caseNumber=85659719&caseType=SERIAL_NO&searchType=documen... />
You can clearly see that the United States Patent & Trademark Office had informed this customer that they had an infringing patent/trademark application & to this date her request was refused. Based on this it seems GreenGeeks did exactly what they were required to do considering they received legal complaints from the REAL patent holder.
N  2nd of Jun, 2013 by    0 Votes
Apparently you didn't do your research correctly! I filed a DMCA response to the complaint in the alotted time. Also my trademark app is still pending and open. Also they received No LEGEAL complaint. It was a complaint by an individual.
Interesting that you would respond to this considering you work for greengeeks.. do your homework and research before responding.Jjust another reason all should BEWARE of GREENGEEKS!!! A VERY DISHONEST company. There are complaints all over the Internet on this company!! And on Josh Dargie who works for them!
N  3rd of Jul, 2014 by    0 Votes
Hello Lisa,

I am doing my Doctoral research in Intellectual Property Law and am specialising on "NOTICE AND TAKEDOWN" procedures that various Internet intermediaries have in place. I am aiming to do a thorough empirical study on the actual operation of these notice and takedown procedures that Internet intermediaries such as web hosting companies have in place, as there are suggestions in academic literature that these procedures are abused by rights owners leading to a quelling of free speech and fair competition.

Your predicament with Green Geeks seems the type of incidents that I am looking for, and I would like to have more information about what happened in your case.

Do you think I can get in touch with you? Or in the alternative could you kindly get in touch with me at althaf.marsoof@gmail.com?

Thanks and regards,
Althaf Marsoof, London, UK.
A  8th of Jan, 2016 by    0 Votes
Scam web hosting. I paid 3 years in advance some hours and I wanted a refund. I was the only one who used the site and the limits got high!!! The limited the site's resources they lied about everything they said they're really mean liars. After more than 7 days of contacting many times per day they partially refunded me, they claimed a setup fee of like 15$ and a 14$ for the domain name that was allegedly FREE!! damn it greengeeks.
I fell into their trap I lost my money in vain. I failed the project I wanted to build.. I hated the web because of them...i can't trust any web host anymore

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