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Giordano / Poor service / harrasment

1 India

I purchased a giordano watch last year from bangalore from a just in vogue store and after moving to . Mumbai about six months back realised that the strap had worn out. I tried getting it changed at point of sale but everyone has refused and am supposed to check with some mother store in Juhu..whose address no one has given. For a strap if i have to travel 15 KM then it is ridiculous. The company should have some provisions for giving accessories.

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