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Gilt.com / Fake or used items

1 New York, NY, United States
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I bought a very expensive bag and paid extra for rush delivery. When it arrived it had strange stains inside. There also were scratches on the leather. Actually Gilt advertised as a discount website with limited quantities and sizes. I thought that Gilt sells only original items, but the bag I received looked used. Furthermore, my item arrived in a plastic bag without a box! This was supposed to be a present, but it's horrible condition make it impossible to gift it. I contacted them asking a refund and have included pictures as a proof. But they never answered. It's a big shame and I hope they will be out of business soon. Don't order anything from Gilt.

Ju
Jan 7, 2016

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