Giant Eagle reviews and complaints 1
View all 254 complaintsGiant Eagle - cashier tried to fight my husband in from of the people
We stopped and put 68.00 in gas in our vehicle then my husband went in to get munchies for the entire family. I thought my husband paid at the pump so I moved to a space in front of the door directly across from the pump i left.
The Cashier David told my husband not to move before paying in the future so My husband Robert said okay, then the cashier rudely in front of no less than 7 strangers said "Are you sure you understand" and my husband said "yes" and the cashier said "I dont think you do" and then heckled and [censor]ed about having to look up the transaction the entire time of waiting on my husband very loudly in front of everyone... meanwhile we had purchased 68.00 in gass and the total bill with drinks and muchhies was 83.03. So then the cashier was like "what's wrong" seeing my husband was getting quite agitated with the cashiers rantings in front of numerous people when he didn't even move the vehicle. So rob Said "you're beginning to piss me off". You see I have bought all this stuff to carry and my wife moved up to accomodate that... So then when my husband was walking out the cashier called him a crybaby loud enough for me to hear it in the car with the window down.
I feel this cashier went above and beyond the call of duty in making my husband aware of not moving the vehicle in which case he would of surely let me know upon entering the vehicle... but your David saw fit to publicly criticize my husband and heckle him which is most unprofessional. Had I known he didn't pay with his card at the pump I would not have moved up... I have always practiced not moving until paid but this David needlessly embarrassed and tried to pick a fight with my husband in front of people.
With todays gas prices your David should be so happy if someone buys a darn thing so now we will never go inside a getngo in the future after this miserable experience with David. Our bill was 83.03 and our transaction number is [protected] at 1:22pm on 7/4/08
The complaint has been investigated and resolved to the customer’s satisfaction.
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I am so tired of seeing digital coupons that I need to clip to save money but they aren't on the website. This happens too often. Today I purchased Klondiks for 3.99 and should've been 2.99 with the digital coupon but again there is no digital coupon to clip.
Great sales and great food.
Feedback perks not available using a receipt I received today, 1/26/24 at 1:11 pm. Code: [protected] [protected] Store #6513 Blacklick at 6867 E. Broad Street, Columbus, Ohio. Ten (10 ) PERKS promised to be awarded with this feedback, which I cannot access.
I have tried multiple times to submit surveys, it is a farce, I think one out of 20 that I have tried, have actually worked! Most recent one was on 01/17/2024 at 730 am
Cannot get into their survey to get my perks. This is a terrible website. Go back to the old system.
The above site, at the bottom of my receipt does not work.
Macedonia Get Go. 11/15/23. Charge of $ 28.45 for gas. Receipt #
[protected] [protected]
Today as of Nov 18th, I went into willoughby, oh giant eagle , I didn't have my card at self checkout , the worker was rude shaking her head at me , told me I need my card at self checkout. Didn't know I had to have my giant eagle card at self checkout was not informed.
I have tried to get onto the survey3.com/gg several times but i kept getting a message that the site was unavailable. this last time i tried was November 12, 2023 at 10:30 am. Very disappointed with this site.
code [protected] [protected]
Debbie Gallagher
can't sign in for giant eagle #1284 for points on my perks receipt dated 10/29/2023
my code
1284012
0101
[protected]
I think it’s terrible that you are on hold for 15-20 before answering the phone and that doesn’t count the times you hang up because you’re tired of holding on so long. When picking up prescriptions your standing in line and the phone is ringing off the hook. Called today at 12:45 10/20/23 hung up after 15 minutes