SUBMIT A COMPLAINT

Foschini Groupcustomer services

Good day

I would like to lodge a complain to Foschini regarding their staff member which is very rude and doesn't have customer service in Newcastle Foschini. I was at the shop the 15th of Jan 2018 because I had a complain regarding the damaged shoe and I was told no one can authorise anything for me that day because their supervisor was not in, had to go back the 16 th when I got there I was attended to by the lady Minenhle who was very rude with me and didn't event want to assist me with the voucher that made me wonder how does the store operate with people like that so I would like the matter to be resolved ASAP

Preferable means of contact Email

Regards
Thobile Mtshali
[protected]
[protected]@sars.gov.za

Jan 24, 2018

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