Fortis Institute / Karen Adams
Despite the fact that the campus is run like a mom and pop corner store (you'd have to see it to believe it), you can make it work. There are obvious failures in many departments, but again you can work through them. Where I refuse to work through it is when it comes to my money. To put it plainly KAREN ADAMS the "Director of Financial Aid" (has to be a joke title), is a horrid example of professionalism. I have no idea how she arrived at this position or why she is allowed to continue to terrorise students. Beyond the fact that you cannot ask her a question without being given a sneer, a sigh, or simply not be answered, you have to wait until she is done with her cell phone or eating her buffet at her desk. What professional sees students with food spread everyplace? As of late she has resorted to excuses, now her new excuse is that she has no staff and that "she is the only one so deal with it", and that she has untrained people helping her?? But I dont see anyone but her. She also discriminates, if you are not of her nationality or from the islands, prepare to be treated disrepectfully or blown off (that is unless she doesnt like you, because in reality, her disrespect knows no color). She doesnt answer phone calls nor emails and never has. Why do I complain here? Because everything at this campus gets brushed under the rug. Its a joke and a bad one at that. But dont worry, there is an up swing, if you dont qualify for FA, she will help you lie on your application and even fill it out for you. This was done for my friend whom I will not name, she deserves a chance, but the point is, is that Ms. Karen Adams is a horrible financial aid worker or whatever you want to call her and will do anything that suits her purposes. I dont know why people dont complain, but mostly because they are afraid of what she will do. The staff there seems like they are afraid of her also, all the way to the top. If I hadnt already invested my money I would go, but Im going to finish despite this joke of a woman. Fortis get your act together. You really need someone to come and see whats going on in here.