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Fandango / wrong show time

1 United States

On Monday December 18, 2017 I purchased 4 tickets for Pitch Perfect 3 in Gettysburg, PA on Saturday December 23, 2017, my email clearly stated the movie started at 1:30pm. When we arrived at 1:20pm., we were given out tickets, and proceeded to the theater area only to find out that the movie was already on and had started at 12:50pm. I went to the management, and showed them my email, and they acted like they could have cared less, and said it we wanted to wait to see the beginning of the movie we could sit and wait till it restarted. Why would I want to see the beginning after seeing the rest of the movie, sort of defeats the purpose. What a rip off. I would appreciate replacement tickets to another movie at a different theater, because I will never return to Gettysburg, after the way I was treated.

An
Dec 28, 2017

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