I had booked 4 tickets on 10/10/2007
The travelling is from mumbai to ranchi. The total amount taken on my credit card is rs 21841.
As per the scheme i should have got 25 % cash back on the basic fare with in 7 working day. But still i have not received and today is 1/11/2007.
When ever you try calling to customer care it takes minimum of 45 mins for the customer care personal to answer the call, after that when you describe the probelm they always say we will pass the message to consern department and they will get back to you. I have called them every day from last 12 days to know the update of my problem but they don't have any update and they say we will pass it again on urgent basis. I have emailed also to all of email id given on the site about the problem, but not a single reply back.
Ezeego has cheated me and is very puthetic and harrasing service, kindly do not buy single ticket or service from the company.
I have had the worst experience with Ezeego who claims to be the India biggest travel bazar online, that is ###.