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You were reading a complaint about Emachines.
Filing a new complaint about
2 years ago I purchased an Emachines computer for my son. Overall it has worked well for him and done the job. The OS crashed here not to long ago.
If you look on the side of the computer there is a long number on a certification decal issued by Microsoft. It proves without doubt that I own and have the right to use use a copy of MS Vista Home.
Microsoft sells licenses to computer manufactures in large blocks and gives them the right to resale as installed software on a new machine. When you purchase a new computer that license is contained in the key on the decal. You own that Key # copy of that OS.
Emachines is refusing to supply me the software I already own. They are insisting I pay them money to get the software I already own. I told the nice gentleman at the other side of the on-line chat to have a Merry Christmas and that I was going to have roast beef for dinner.
You shouldn't have to pay to get something you already own.
Java has been loaded but I can't get into vaults of atlantis slots
No matter the price the manufacturer or mother company should stand behind their products. A lesser product has fewer choices as most higher brands have. The lower class, regular class people should NOT become a mark to make money on, these are the harder working class trying to give their family the tools we need in this age. This would make our forefathers that worked for the people grimace, and should make you ashamed if you think this is ok..
Come on, you get what you pay for. It only makes sense that cheaper computers use cheaper parts! If you buy a KIA do you think the parts are going to be as good as a Mercedes?
Civil Justice Initiative is researching a class action suit against eMachines, a Gateway Inc. product. In the circumstance at issue a consumer purchased an eMachine EL1352G-01w for $298 which crashed in just 17 days. Acer support (included with the warranty) repeatedly lied to and deceived the purchaser as well as failed to live up to their 7 day return policy when the product had to be sent in to their repair center in Texas. This is alleged to be in violation of their warranty and service agreement. Civil Justice Initiative is seeking statements from individuals with similar experiences to help establish the fact that these "cheaper" model computers are composed of substandard components and designed to break down. These substandard products are generally sold to the lower income class who is less likely to be able to pursue legal action so we'd like to do something about that. If you've had a similar experience with an eMachine, Acer, or Gateway PC please visit our site at www.civiljusticeinitiative.org for more information or to provide a statement. The article on this matter is to the immediate right at our Home Page. -Thank You
Most computers don't even come with back up CD's, only a small partition on the hard drive with files to do a restore. This does not help when your hard drive crashes.
I agree with you but this is a common practice for most computer vendors, not just e-machine.