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East Coast Fasteners Ltd - 03423524 / non delivery of goods and no refund

Glasgow, Scotland, Strathclyde, GB

We ordered goods from East Coast Fasteners on 10th November with the promise the goods would be delivered on following Tuesday or Wednesday. As of today (29th November) the goods still haven't turned up. I sent an email to tell them to cancel the order as we had to go out and buy the goods from someone else and to refund the money. Despite phoning nearly every day I haven't heard anything from them. I would like a full refund and for them never to contact us again. There hard sell approach and bombarding phone calls are a nuisance.

Su
Nov 29, 2017

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