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Dollywood / train

1 Pigeon forge, TN, United States

Me and my family came all the way across the park to ride the train. This was the only thing my son wanted to do. Hes 11. We were told by multiple employees the train ran every hour on the hour. When we got there 20 minutes until 8 we were told it was running early because of a parade and they couldnt let us on. We watched an over half empty train sit for over 5 minutes and then take off in front of us and they were very rude. My 11 year old son was shattered. "making memories worth repeating" isnt something we felt tonight. My son is devastated and i'm local and cant even afford to bring him back. Your conductors can confirm us trying to get children on the train... You would have made a little boys day but instead you made him want to leave and never come back

Dec 17, 2018

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