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Dick Smith


False Advertising/Selling

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Dick Smith
New South Wales
I recently purchased a Sanyo LCD TV and in chatting to the sales person I mentioned that I wanted to get into share trading and she said that this TV could get Finance news etc as it had Teletext. Upon trying for months to get it to work I rang Sanyo hotline and was told that Channel 7 is the onl;y channel in Australia that owns and operates Austext Teletext and that it had stopped boradcasting on 30 September 2009. Now why would I want a TV with Teletext that doesn't work? Plus the remote has a chunk of the pad devoted to the teletext controls? I rang Dick Smith and was told tough, the TV still works so what's the problem???? Uuhhhh! Non Disclosure, false advertising, total lying...Any suggestions on what steps I should take as I was totally lied to!
Complaint comments Comments (1) Complaint country Australia Complaint category TV, Music & Video


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D  8th of Mar, 2013 by    0 Votes
You were absolutely not lied to, the TV supports Teletext. The sales person told you the truth. If you're angry - be angry at the TV stations that have stopped supporting/supplying Teletext - why you wish to blame a poor sales person is beyond me. I cannot even fathom the stupidity of this post, seriously you need to go look in the mirror and realise you're entirely wrong and out of line.

Also - no young person uses teletext these days, they probably havent even heard of it. The sales person would have correctly checked the specification listing on the TV. The last time I personally used Teletext was in 1994, when I was curious. TV's these days are SMART TV's which support internet, the new Teletext - you need to get with the times.

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372-394 Whitehorse Rd
Australia - 3131
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