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CB Unauthorized Charges Review of Dialler Comm - egoli rewards
Dialler Comm - egoli rewards

Dialler Comm - egoli rewards review: r135 deduction tomorrow 31st 68

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Author of the review
4:11 am EST

I received this message Your Egoli Rewards 135.00 debit will bill on 31 Jan as sold to you by Dialler Comm Ref TBDIALC*190131. Reply CANCEL to stop or call 0870563239 —

where I have stars is it my ID number. when I call with a landline it doesnt go through. what is this and how can I prevent this scammers from accessing my account? how can ABSA protect my account?

I wont reply using my phone incase its a scam.. actually I dono who are these people

My Name is Priscilla Faba
my email address is priscilla. [protected]@gmail.com. im not sure if I should give my id number

68 comments
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Sifiso03
, US
Jan 30, 2019 6:14 am EST

Hi guys I also received the same SMS from "Your Egoli Rewards informing me that they will debit my account with R135. I called the ABSA fraud line and they said they cannot do anything to prevent it and I must allow the debit order to go through then incur costs to reverse it. I find that unacceptable and it gives the impression that the banking sector are happy to allow this to continue for as long as possible because they are also benefiting.

ABSA basically told me to report it to a police station...and I'm failing to understand why I must pay my bank a service fee every month then be told I must solve their security breach as well.

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Khoza Angel
, US
Jan 30, 2019 6:13 am EST

I also received the msg now. Is everyone who received the msg banking with FNB?

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Tebogo Tshoagong
, US
Jan 30, 2019 11:43 am EST

I also received the SMS with my ID no. as part of the reference no. I'm with FNB. So frustrated.

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John Kh
, US
Jan 30, 2019 2:25 pm EST

I first received a phone call from [protected] a lady said she was calling from Multichoice and was asking me to upgrade the package and I ended the call immediately. After 5 minutes i received an sms saying "Your Egoli Rewards 135.00 debit will bill on 31 Jan as sold to you by Dialler Commu ref TBDIALC + my ID number as reference." This is a scam and they come almost every month or 2 months. on 14 dec 2018 another one JZTIN debited my account and had to reverse and stop. I have had such debits at least 5 times last and they come with different reference numbers. All the debits in 2018 were initiated in Durban.
I bank with FNB and they also told me they could not do anything until the debit goes through. Sadly if you do not reverse and stop within 40days, the money is paid into the account for the fraudsters. I think banks are involved in this because they charge for those reversals and if a debit bounces, you are charged a fee for having no money. I think i just have to close my bank account and open a new one.

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Ah Bakhulule Ngcoya
, US
Jan 30, 2019 6:05 am EST

I also received this sms today and am surprised.

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Samela Thumbeza
, US
Jan 30, 2019 6:03 am EST

I just received that message and this people have got my ID number.

This is really bad😞

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Nango Kala
, US
Jan 30, 2019 5:52 am EST

Hi, I also received the same SMS.

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Mdav Mntolo
, US
Jan 30, 2019 5:34 am EST

I am Mdav Mntolo - I am an FNB account holder and received this bogus SMS, I hope banks are not part of this scam, I know FNB said ... “Customers will no longer be charged for stopping unauthorized debit orders of less than R200 through the FNB App, Online Banking, and USSD.” and that they are monitoring non-FNB businesses that are processing illegal debit orders on FNB customers. These people are taking us for a ride the government must pass laws to prevent such scammers to operate in the country, else charged with criminal offence.

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Dibongza25
, US
Jan 30, 2019 5:29 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hi guys! I also received the same sms today. That has to be a way to escalate this. This is not right and reversal charges are no joke.

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Weedhigh
, US
Jan 30, 2019 5:04 am EST

Hi! I also received the same sms.

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Lepu
, ZA
Jan 30, 2019 5:03 am EST
Verified customer This comment was posted by a verified customer. Learn more

I also just recieved that sms too... Where do they get our ID numbers? I don't even know that co. But I do believe they work with the banks, I use Fnb and I get such every month... Fnb is gaining from this people I tell u cos when you reverse the debit order, Fnb charges you everytime... Im changing banks seriously tired of Fnb allowing this [censored]ers to [censored] us up every month.

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Khoza Angel
, US
Jan 30, 2019 6:08 am EST
Replying to comment of Lepu

You could be right. I'm also banking with FNB n just received this msg.

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Velley Khalanga
, US
Jan 30, 2019 6:33 am EST

@khoza angel it seems like the majority of people whom received such sms's are banking with FNB
#I'm also affected.

If they debit it then i have no other option than to change to another bank.

Surely we are not safe with fnb

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KopanoM
, US
Jan 30, 2019 8:30 am EST

Hi everyone, Okay, thought i was the only one. This quite alarming. FNB needs to address without cost implications to it's customers it can't be a coincidence that we all received notifications today!

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Praetor LuKoskinen
, ZA
Jan 30, 2019 9:52 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Its not fair, I've nor used my FNB account in almost a tear because of these scams... Every time sales company call me the call me "Ms Bob Junior (and then my name)" ... Showing that FNB sold me out :(

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Dikgang Mathebula
, US
Feb 01, 2019 8:23 pm EST
Replying to comment of Lepu

I also got the same SMS and debit order. But I stopped and reversed it. Fnb no longer charges us for stopping and reversing fraudulent debit orders of less than R200 if done via cellphone banking (or online banking) within a month - I think it's a month.

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Minenhle Dlamini
, US
Jan 30, 2019 4:34 am EST

Hi, I also received the very same sms, the landline [protected] is not going through. How can I prevent them from debiting my account?

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Andiswa Meslane
, US
Jan 30, 2019 5:01 am EST

you can report the transaction to your bank once it has gone through but you can stop it, you can reverse it. the bank will block that "address" from doing another debit from your account, but then these people will come back again under another "address" and debit your account again. then you have to start all over again...

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Andiswa Meslane
, US
Jan 30, 2019 5:02 am EST

sorry - meant to say that you *can't* actually stop it - you just have to wait until it goes through and then only can you take action

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@PJM123
, ZA
Jan 30, 2019 4:32 am EST

It's a scam, I also recieved such. I never gave anyone my banking details yet seemingly they have them. The painful part is that banks charge us when we reverse such fraudulent debits.

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Reggy Motlatla
, US
Jan 31, 2019 2:09 am EST
Replying to comment of @PJM123

Guys I think banks are involved in this scam...because they also making money out of those reversals. The is no way that banks can't protect our money. I mean to reverse a transaction from the branch can cost R45 depending on your bank, so one can imagine if 1000 people makes reversal from one bank that bank can make R45000 out of nothing. My name is Reginald Motlatla

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NwabisaN
, US
Feb 01, 2019 5:07 am EST

reverse on the banking apps it is free cause the debit order is under R200. They aint gonna make any more from me shame.