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I received this message Your Egoli Rewards 135.00 debit will bill on 31 Jan as sold to you by Dialler Comm Ref TBDIALC*190131. Reply CANCEL to stop or call 0870563239 —
where I have stars is it my ID number. when I call with a landline it doesnt go through. what is this and how can I prevent this scammers from accessing my account? how can ABSA protect my account?
I wont reply using my phone incase its a scam.. actually I dono who are these people
My Name is Priscilla Faba
my email address is priscilla. [protected]@gmail.com. im not sure if I should give my id number
Country of complaint: South Africa
It's a scam, I also recieved such. I never gave anyone my banking details yet seemingly they have them. The painful part is that banks charge us when we reverse such fraudulent debits.
Guys I think banks are involved in this scam...because they also making money out of those reversals. The is no way that banks can't protect our money. I mean to reverse a transaction from the branch can cost R45 depending on your bank, so one can imagine if 1000 people makes reversal from one bank that bank can make R45000 out of nothing. My name is Reginald Motlatla
reverse on the banking apps it is free cause the debit order is under R200. They aint gonna make any more from me shame.
Hi, I also received the very same sms, the landline [protected] is not going through. How can I prevent them from debiting my account?
you can report the transaction to your bank once it has gone through but you can stop it, you can reverse it. the bank will block that "address" from doing another debit from your account, but then these people will come back again under another "address" and debit your account again. then you have to start all over again...
sorry - meant to say that you *can't* actually stop it - you just have to wait until it goes through and then only can you take action
I also just recieved that sms too... Where do they get our ID numbers? I don't even know that co. But I do believe they work with the banks, I use Fnb and I get such every month... Fnb is gaining from this people I tell u cos when you reverse the debit order, Fnb charges you everytime... Im changing banks seriously tired of Fnb allowing this [censored]ers to [censored] us up every month.
You could be right. I'm also banking with FNB n just received this msg.
@khoza angel it seems like the majority of people whom received such sms's are banking with FNB
#I'm also affected.
If they debit it then i have no other option than to change to another bank.
Surely we are not safe with fnb
Hi everyone, Okay, thought i was the only one. This quite alarming. FNB needs to address without cost implications to it's customers it can't be a coincidence that we all received notifications today!
Its not fair, I've nor used my FNB account in almost a tear because of these scams... Every time sales company call me the call me "Ms Bob Junior (and then my name)" ... Showing that FNB sold me out :(
I also got the same SMS and debit order. But I stopped and reversed it. Fnb no longer charges us for stopping and reversing fraudulent debit orders of less than R200 if done via cellphone banking (or online banking) within a month - I think it's a month.
Hi! I also received the same sms.
Hi guys! I also received the same sms today. That has to be a way to escalate this. This is not right and reversal charges are no joke.
I am Mdav Mntolo - I am an FNB account holder and received this bogus SMS, I hope banks are not part of this scam, I know FNB said ... “Customers will no longer be charged for stopping unauthorized debit orders of less than R200 through the FNB App, Online Banking, and USSD.” and that they are monitoring non-FNB businesses that are processing illegal debit orders on FNB customers. These people are taking us for a ride the government must pass laws to prevent such scammers to operate in the country, else charged with criminal offence.
Hi, I also received the same SMS.
I just received that message and this people have got my ID number.
This is really bad😞
I also received this sms today and am surprised.
I also received the msg now. Is everyone who received the msg banking with FNB?
I also received the SMS with my ID no. as part of the reference no. I'm with FNB. So frustrated.
I first received a phone call from [protected] a lady said she was calling from Multichoice and was asking me to upgrade the package and I ended the call immediately. After 5 minutes i received an sms saying "Your Egoli Rewards 135.00 debit will bill on 31 Jan as sold to you by Dialler Commu ref TBDIALC + my ID number as reference." This is a scam and they come almost every month or 2 months. on 14 dec 2018 another one JZTIN debited my account and had to reverse and stop. I have had such debits at least 5 times last and they come with different reference numbers. All the debits in 2018 were initiated in Durban.
I bank with FNB and they also told me they could not do anything until the debit goes through. Sadly if you do not reverse and stop within 40days, the money is paid into the account for the fraudsters. I think banks are involved in this because they charge for those reversals and if a debit bounces, you are charged a fee for having no money. I think i just have to close my bank account and open a new one.
Hi guys I also received the same SMS from "Your Egoli Rewards informing me that they will debit my account with R135. I called the ABSA fraud line and they said they cannot do anything to prevent it and I must allow the debit order to go through then incur costs to reverse it. I find that unacceptable and it gives the impression that the banking sector are happy to allow this to continue for as long as possible because they are also benefiting.
ABSA basically told me to report it to a police station...and I'm failing to understand why I must pay my bank a service fee every month then be told I must solve their security breach as well.
I also received this sms this morning, and I also bank with FNB
Apparently its not the banks themselves. Its a few rogue employees working at the banks feeding these scammers our details. I do however feel that the banks should do more to control this. It's not fair for the customer to bear the fee for reversing fraudulent debit orders.
I have this same bulls*it sms this morning. I went to check my debit orders under my FNB profile, but it wasn't there.
They will debit tomorrow. I also got the same sms and I remeber I got one on November under Mzansi4more name for R109 called FNB and they made a reverse. I switched accounts thinking they got my account and card details but they got my id number. This is xity
Oh it seems like lot of us who are using FNB received this SMS, I wonder how did they get our details.
I got the same SMS too. I bank with fnb and I'm now beginning to think they work together coz just earlier today I contacted fnb for enquiries, then the next thing was receiving this scam SMS. Clearly someone is failing to abide by the bank's confidentiality ethics.
It is fnb people who are stealing our money
There's actually 2 messages that went out to majority of FNB clients today. The other one goes as follows:
" Your Viva Lifestyle 129.00 debit will bill on 31 Jan...by Direct Comm Ref BD3347972190131..."
I have also deceived the message and have been trying to call them since 11h30 but the phone is engaged or just rings with no answer. I'm also an FNB client.
Rest assured, FNB employees are in on this. FNB please do a lifestyle audit of your employees if you yourself are not part of the scam.
Just recieved the message with FNB, how do they even get our ID numbers?
Also received the message. Let the transaction go through, stop it, get all the details of who requested the payment and lodge a complaint with your bank. Request a case no/ref no and send all the info to PASA (PAYMENT ASSOCIATION OF SOUTH AFRICA)- (pasa@pasa.org.za). The will investigate and deal with the fraudulent companies. Then based on their findings, you can open a case with SAPS. It seems like a lotof work but we need to deal with these fraudsters taking our hard earned money and making us run around to resolve it.
Hi guys I also received the same sms and am banking with Fnb the previous week it was one called Shesha i called them luckily they picked up and told me someone must hve my details and doing all this- Zime
Hi, I also received the same SMS. I wonder where do they get people's ID No.
I received this "egoli rewards " message this morning and what worries me most is who gave these people my ID number? I am also a Fnb customer.
Last week my nedbank account was also debited with R117 by a company unkown to me. I'm worried our banks are doing nothing to protect us from these scammers
I’m also an fnb account holder. Seemingly, it’s only fnb clients suffering from this same problem. The fire it must be someone there. Meaning its an inside job happing to steal from its clients
I have also received the sms..i’m with fnb
I also got similar sms today.
I also received the message yesterday and they debited midnight.Im also leaving FNB.My ID NO is their reference yet 1st time to hear about them.
Yep scam, they just debited my acc.. after they sent the text yesterday... Will just have to reverse and stop payment... If it happens again im moving banks
Same scam yesterday... I've just responded it to opt out or cancel
Haibo I also received this message yesterday and I didn’t pay attention to it and this morning I woke up to a debit, FNB must do something about this unthorised debits.
Hi Lesedi, and now everyone has your ID number since you copied your sms to here :(
I am with FNB and I received the same SMS yesterday. I responded with a CANCEL, and also tried to call the [protected] number but it kept on saying Line busy.
Indeed this morning they debited me as the SMS had said. Please check your transaction history guys, this SMS is no joke.
i received the same sms i called it goes to cell phone number not call center saying subscriber not available.
Today i received sms from my bank regards deductions.
bloody hell! i also received the same text 2 days ago, and today these blood suckers debited my account. im so pissed right now.
hi, i am banking with Absa, i also received the same message.
May one of the banking representatives in charge, respond to all of us concerned citizens please
can this be addressed by the all the banks in SA, let them investigate the scam and strengthen security measures to prevent this.
Banks: ABSA, FNB, etc, please respond
I also recieved it and this morning the debit order went through, what is this. How did they get hold of our ID numbers.
I am with standard bank and for some reason I have been calling since morning and they are not picking up, can't get through to them to reverse this debit
I also received the massage from Egoli Rewards which l don't know anything about and what worries me they have my ID no: how did they get my details we are no longer safe.How do I go by to tress these people as their phone is not working.Please advice
Morning all yes also bank with FNB and received the sms yesterday and the debit went through today. There is no way FNB can deny they know nothing about this when so many customers are crying foul play. If its that easy for scammers to get their hands into our accounts and FNB turns a blind eye then FNB are either the ones behind this or working in collusion with these people
It isn't only one bank. I bank with Nedbank and they have deducted this amount as well. The banks KNOW about these scams. I don't know WHY they honour these scammed debit orders.
Why it seems like most of us who have received this sms are with FNB ?
Dear FNB do something about this or else I'm leaving, cant be reversing [censored] that I didn't authorize all the time...
I also received same message and they deducted a R135 from my fnb acc, I am wondering where are these scammers got my id number and my acc