David Mcdavid Honda In Frisco — Misled by sales people
I just purchased a new 2009 Honda Civic from David McDavid. Below is my experience with the David McDavid dealership in Frisco.
About three weeks ago, I purchased a new Honda Civic from DMD in Frisco and as I went through the financing department, I refused the extended warranty numerous times and Tammy (the finance person) told me she could give me the extended warranty for only $1.00 more a month. She asked me, “How can you refuse if it is only a dollar a month more?” I said “Well, I couldn’t refuse it for that amount.” Then she ran me through the paperwork so quickly that I didn’t see that the dollar a month actually came to over $1100.00 on the paperwork. I called the next day and David Mc David rewrote my contract and removed the extended warranty. I believe this was mainly due to the fact that a friend of mine was also purchasing a vehicle and was refusing to move forward with her purchase until my contract was corrected.
I had considered keeping my 2003 Civic (which I used as a trade-in) and letting my daughter use it. She was recently married and they are trying to get a house and plan to purchase a new Honda later. As it would happen, she had to make a trip out of town after I purchased my new car – she drives a 2000 Honda Civic and out of concern for her welfare on the road, we traded cars. I haven’t ridden in her car in a really long time and I was surprised at how unsafe her car made me feel while driving.See Top 10 Worst Companies in Frisco, TXAfter I drove her car for a day, I realized what a mistake it was to trade my car in when she could be driving it – I know, I’m naïve but I thought I’d call and just see if there was any way I could get my ’03 Civic back and put a down payment on my new car. I thought it might be an impossibility, but I thought I wouldn’t hurt to call and ask. I called and spoke with a salesman by the name of Steve (the salesman who sold my friend, her new Honda Civic), I told him what my scenario was and asked if it would be possible to get my car back and make a down payment instead of using it as a trade in. Let me say if Steve had said “no” we just can’t do that….I would have accepted that moved on, however, Steve said let me check to see if we still have your car. He puts me on hold for a few minutes and when he returns he says, I’m sorry your car has already been sold.
I happened to ride out to the David McDavid Frisco store this past Saturday and what do I see but my car sitting on their lot. It had not been sold and not only that but David Mc David only offered me $4800 for my 2003 Honda Civic (they also wrote off $700, I think of add ins on my new car), they are selling my ’03 for $9, 900. Did I have “sucker” written across my forehead when I walked into their store?
I know I signed the contract and traded my car in and I could understand being told they would not give my car back (I figured it was an impossibility to begin with); here’s the thing that disturbs me – twice I was deceived by two different employees at David Mc David in Frisco.
I was asked several times to be sure and give their store a high rating on the survey which would follow my purchase.
I want to post this letter mainly to any single ladies who might be purchasing cars from them….just beware.