Menu
Das Cheap Customer Service Phone, Email, Contacts

Das Cheap
reviews & complaints

www.dascheap.com
www.dascheap.com

Learn how the rating is calculated

1.0 4 Reviews

Das Cheap Complaints Summary

0 Resolved
4 Unresolved
Our verdict: Engaging with Das Cheap at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
Verified
The authenticity of the customer service contact information for Das Cheap has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Das Cheap. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Das Cheap reviews & complaints 4

Sort by:

Newest Das Cheap reviews & complaints

ComplaintsBoard
M
3:49 am EDT

Das Cheap scammers

I got a wrong item from DasCheap and wanted to exchange it. Moreover, the item was not the same as shown in the photo on the website. But they never pick up the phone and never called me back. I also sent several emails with questions, but what I got instead was the same silence.
I don't know what to do and who to talk to. It looks like I was scammed.

Read full review of Das Cheap
Hide full review
ComplaintsBoard
P
6:49 am EDT

Das Cheap they charged me two times and never delivered my order!

These scammers charged me two times and never delivered my stuff! When I contacted Dascheap customer care they said that I made one and the same order two times and that's why they took my money twice! Ridiculous! Why would I need that? Then I told them how pathetic they were and demanded my money back. They said that my orders were already shipped so there will be no refunds. Not to mention that I never ever relived anything! My original order was placed tree months ago and I doubt that I'll ever receive anything. I was scammed and robbed! Stay far far away from this dreadful place, don't allow them to steal your money!

Read full review of Das Cheap
Hide full review
ComplaintsBoard
R
4:25 pm EDT

Das Cheap slow delivery and seller didn't tell anything precisely

Hi, everyone! I wanted to post negative review about the company www.dascheap.com. I purchased game from them, but the seller provided only some emails and details of the order on time as well as he charged me promptly. I hoped to get the order before my birthday, but the seller didn’t deliver it. I tried to get info from the seller, but he avoided this conversation and told some blah-blah. Not recommended place, because of slow delivery.

Read full review of Das Cheap
Hide full review

Is Das Cheap legit?

Our verdict: Das Cheap's legitimacy, as determined by Complaints Board, strikes a balance between trust and caution. This nuanced position suggests that while Das Cheap may operate with some level of legitimacy, users are strongly advised to undertake their own verification processes, reinforcing the call for a cautious but informed interaction.

Das Cheap earns 51% level of Trustworthiness

Average Trust Update: Das Cheap assessed by Complaints board with 51% credibility. Caution advised for personal and financial details.

We found clear and detailed contact information for Das Cheap. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Dascheap.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • Das Cheap protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Das Cheap has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • Das Cheap has been identified as a website that sells popular products that scammers often use to take advantage of unsuspecting customers. We recommend exercising caution and thoroughly researching the legitimacy of the website before making a purchase.
  • We conducted a search on social media and found several negative reviews related to Das Cheap. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
O
10:46 am EST

Das Cheap do not believe the positive reviews, I m sure they must have written them themselves

Warning! Do not buy at Dascheap ! I canceled my order, because I refused to give my personal information and a copy of my creditcard (front&back!). Since they already had my money through Paypal, why would they need this additional (crucial) information!
Luckily I paid with Paypal, which made it possible to make a claim and get my $290 back. Without Paypal I would have lost my money and if I would have been so stupid to give them a copy of my creditcard, I would have lost a lot more!

Do not believe the positive reviews, I m sure they must have written them themselves.

Read full review of Das Cheap and 3 comments
Hide full review
3 comments
Add a comment
I
I
Imoke
, US
Oct 15, 2011 3:25 pm EDT

I ordered a spider man costume on sept 25, my paypal money cleared, but i have yet to receive my products, it is now oct 14. I called 2 days ago and they said they would ship it the next day, I looked at it today and it is still on hold. Why lie to me? Now i have to call them today... where is my tracking number? what is the hold up?

M
M
Maxiler
, US
Oct 24, 2011 4:51 pm EDT

Their add shows no freight cost with my order. Place order and at time to check out the freight was much more than the cost of the item. Place a call..no answer. Left a message indicating that I wanted to cancel order. Get email asking to verify my order and establish my account so my order would not be delay. Of course did not verify or establish the account.
Then I get a call next morning telling me that it was too late. Can not cancel and if I wanted to return material it cost 20% restocking charges. This website is a rip-off DO NOT USE THIS COMPANY.

L
L
LMarko
, US
Jul 25, 2013 3:35 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I completely agree... DAScheap is a complete scam and they will drag you along and attempt to take your money and never send the tracking information or products.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Das Cheap customer service

Phone number

+1 (626) 435-0063

Website

www.dascheap.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Das Cheap?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Das Cheap Customer Service. Initial Das Cheap complaints should be directed to their team directly. You can find contact details for Das Cheap above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Das Cheap. Discuss the issues you have had with Das Cheap and work with their customer service team to find a resolution.