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CustomerCarePage.com / fraudulent charges without my notice

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I recently noticed several unauthorized charges from my account. The website www.customercarepage.com stated to charge me 2 months ago. I haven’t used their services or applied for something, and I have no idea where they found my personal info, but I really wanted to get my money back. I wonder if there are people, who had the same thing. Maybe you can advise me how to stop these withdrawals. Please post your ideas and comments. Thanks.

Ch
Apr 19, 2014
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Comments

  • Kb
      7th of Aug, 2014

    I was reviewing bank statements & I came across numerous chargers from them every couple of days. Sometimes twice in 1 day. How do I go about getting my money back. I have went back as far as March 2014 but I don't know how long this has been happening .

    +1 Votes
  • Ir
      8th of Aug, 2014

    I reviewed my bank statement to make sure a free trial for a website did not charge my card, and not even 10 minutes after I had signed up there was a charge for $39.95 showing on my online bank statement. When I had called the number to get this company to reverse the charge, there was a man who's name was supposedly Ryan who did not speak English very well at all. When he had asked for my credit card number, I refused as I had signed up with my e-mail address and I worked at a bank so I know they do not need my credit card number to look up my account information. This guy was persistent that I give my full credit card number, so I asked to speak with his supervisor. Low and behold when I was transferred to his supervisor, it was the SAME person now saying their name was Julie. I know that is person is not a Ryan or Julie, as they understood when I had said something in Hindi out of frustration. When this person was acting as "Julie" they still asked for my credit card number, and yet again I insisted they could look me up using my e-mail address, which they finally agreed to do and my account was indeed found. I told them I did not authorize any charges on my credit card, that it was supposed to be a free trial and that if I did not cancel within 7 days that is when there was to be a charge. I received a confirmation number (which I believe to be phony) and this "Julie" agreed to cancel my account with this website.
    My only solution to this dilemma is to contact my bank in about 4 hours when they open for business, it is 4:30 am and I am highly irritated that this has happened, as it was supposed to be a free trial and NO charges were to be made to my credit card until SEVEN days and not even ten minutes after I had completed the sign-up process there is a charge to my credit card.
    I do know that once I speak to my bank and this situation is resolved, I will no longer sign up for any "free trials". Shame on me for just wanting to do a background check on my former boyfriend, as certain things he did made me wonder if he was actually honest with me as to his past. From now on I will do a background check using only state and federal websites, as I have managed to actually find out this information using the Wisconsin State website, and had I known this was an option, I would never have been inclined to use this website which obviously is a total SCAM.
    I almost forgot to mention, the website this background check site referred me to was indeed customercarepages.com. I chose to call them instead of disputing this charge online, and it was the SAME person each time I spoke with someone, just pretending to be someone else. I will include each of the phone numbers for this same place that I called, since it seemed a bit odd they had more than one contact number for this same "company". They are as follows: 866-561-5605, 877-517-6734, 877-972-3400.
    I hope my mentioning the phone numbers may help someone else to avoid contemplating signing up for any website that includes these 3 phone numbers, or the customercarepage.com website. Obviously I was the subject of a scam. I may have to cancel my current credit card and get a new one, but my bank is very understanding of these kinds of things and I will not be charged any fees and they will credit my account the $39.95 which was taken off my card from this phony company.

    +1 Votes
  • Ye
      5th of Dec, 2017

    @irritated single mom same has happened to me but just recently. i signed up for something that claimed to be free but needed my card number. being a new card owner i didnt know better and gave it over. though now i am considering having that particular card replaced for security reasons. i woke up this morning and found out that while i was sleeping my account had a withdrawal of over $40. the person that i called connected to the withdrawal was barely speaking english and was totally incoherant. i am really pissed and am wondering if you found a way to get your money back and if you have a tip or two for me?

    0 Votes
  • Bl
      25th of Aug, 2014

    I understand your frustration, 'irritated'. That's the answer I got from the crook who was working today. Well, no, they DO NOT understand my frustration. I come into work and THIS is the first thing I have to deal with this morning.
    It is insane that these ### can just pull money out of my account and think they can get away with it. This is not some kind of 'shame on me' situation where I misunderstood any term or agreement - they have the information and they CHOOSE to take money out of my account.
    When I pulled up 'customercarepage.com' and saw that Google could not provide any information, along with the other sites mentioning this scam and the complaints about it, I went ballistic. There is NO forewarning of these charges being taken out, they do it in the dead of night (in my case, a Sunday night) and I have to find out about it FIRST THING when I get to work on Monday morning. The most outrageous part is that they require the same goddamn information they used to take my money in the first place, like 'What? Who, me??" and if I could get just one of these jerks in a room alone I would pound the living crap out of them.
    It makes me physically ill just imagining how many people they've scammed and how much money they've already managed to get away with stealing.
    Mark my words, there are going to be bombings and mass murders of these operatives and the people working for them - there are a lot of angry people out there, and all it takes is one person who has the knowledge and the tools to trace these scammers to their originating sources, and I hope every one of them are skinned alive and hung out to dry.
    It's disgusting to have to start my week off being enraged by these crooks.

    +1 Votes
  • Jo
      6th of Oct, 2014

    Costomercarepage.com is a dishonest company I singed up for a service and they gave me option for a free 2 day trial to a second service which I refused offer. They took a 39.95 pre authorization charge and gave me the service I had refused anyway. They processed the charge under Midnight Feather LTD with a phone number that went to an elderly retired couple in Idaho who had never heard of the company. The charge From Midnight Feather was reversed when I canceled my membership. The receipt that I was emailed said CERTREPS.COM would be what charge would be what charge was presented as but I never was charged by CERTREPS.COM ever. The Midnight Feather charge was reversed while customer care page is the only company i ever was able to link to charge from the fake fraudulent company.

    +2 Votes
  • Mi
      30th of Oct, 2014

    Confirm... I have got my credit card statement took from fraud again said "EPG-CPAY.COM" and "877-972-3400" match above your comment. Unbelievable. We should alert to FBI and Interpol immediate !!

    +2 Votes
  • Al
      29th of Dec, 2014

    Apperantly they change the name of the charge also, just checked on my statement for the year and noticed 86 small charges to 2 different companies. caled them both got the same voice and web page address and message. whrether it's small charges or not, it's my money and i want it back. if I stole $0.01 cent from some store it's still against the law, and they would prosecute. why cant I. This supposed to be private info. doesn't the bank question when they see stuff like this!!!

    +1 Votes
  • Mi
      30th of Dec, 2014

    I got a 9 withdrawn same value from my credit card without notice. I fully report to EPG-CPAY official found transaction. They request me, they said "Did you buy from Davery Investor Corp ? I replied said "No, I was holiday in UK in since, But...How they get my credit without notice ?"

    EPG-CPAY believe me was correct, They will investigate fraud and 6 credits value got refund back was successfully.". I got resolved.

    I recommend, you should call s support or email at www.EPG-CPAY.com may help you.

    0 Votes
  • Ok
      8th of Jan, 2015

    I also had charges that I did not know where they came from. They had an email that I hadn't used in a long time and a different last name. I was very uncomfortable giving them my CC number over the phone. I couldn't really totally understand the person called Kathy her english was rough. After I spoke with her and asked her to cancel this reoccurring charge I called my CC company back and had them cancel that card and issue a new one. I decided to just eat the 60 bucks, It was my neglect at not catching it sooner. For some reason I assumed that it was a service charge from CC company since it isn't a 4 star card so to speak.

    +1 Votes
  • Si
      1st of May, 2015

    I have had a small amount taken out of my account from "midnight feather LTD" - with no idea what for or how. What should I do?

    0 Votes
  • Ma
      24th of May, 2015

    what is this site?? i was charged 19.95 on my card?

    0 Votes
  • Ma
      24th of May, 2015

    can someone please help me get my money back!

    0 Votes
  • Bm
      12th of Jun, 2015

    This site charged my account 3 times in the last week for about $90. I had to block my card and get a new one. the charges where from ACHWIRE.COM, MEDIACRT.COM and DISCOVERCK.COM. The numbers the bank gave me that where associated with the transactions all went back to customercarepage.com. Beware of this website. I did not give them any of my info.

    0 Votes
  • An
      1st of Jul, 2015

    I been getting charge every day for charges I didnt approved

    0 Votes
  • Be
      31st of Aug, 2015

    I am really upset to see that I am not the only one that these sharks have been at. I am in the UK, and they have been taking out £39.95 every month since December last. Then they treated themselves twice that month. HAPPY CHRISTMAS!!

    0 Votes
  • Jm
      9th of Oct, 2015

    We are dealing with this right now. Call your CC company and have your card cancelled. The company is in the UK and it has something to do with XXX sites. Monthly subscriptions.

    0 Votes
  • Ma
      14th of Jan, 2016

    They charged my 14-year-old son's new account $19.95. He insists he did not sign up for anything, and I believe him. I called within twenty-four hours to cancel the charges and have them refunded. Nothing was done. I called again today, got a run-around, and asked to speak to a supervisor. When I threatened a lawsuit for fraud and contributing to the delinquency of a minor, he assured me that the charges are reverse as of today. We shall see.

    0 Votes
  • Fl
      26th of Feb, 2016

    I noticed 3 $1.29 charges on my bank statement and called the number referenced on my account 1-866-851-2038. The woman who answered could barely speak good english to begin with. She answered as: Thank you for calling Customer Care - how can I help you? I said: What company is this? She said what is your account number? I said: What account? Who are you and why are you charging my bank account repeatedy $1.29? She asked for my credit card number and said immediately: I will close out your membership Maa'm. I said: WHAT A MINUTE! What membership??? What account???? What the?! I plan on pursuing this further.

    +1 Votes
  • Cl
      2nd of Jul, 2016

    i keep getting charges on my credit card of $1.29 everyday that i did not approve called number listed to cancel debit charges said they would but still getting charged how can i stop thls.

    0 Votes
  • Be
      9th of Jul, 2016

    Apparently my info was used to open an online membership to a porn site... that is what this company is collecting from. SO... before you blame THEM, make sure YOU or YOURS have not signed up, even for something FREE!!!

    +2 Votes
  • Da
      29th of Nov, 2016

    I, too, have have had repeat attempted charges of 39.95 to my account from customercarepage.com, but thankfully the first time there were insufficient funds available, the second time, a month later, my banks fraud detection caught it. I am just getting a new debit card, but I did call the company and they agreed to cancel my account (who knows if they will?) What I can't understand is why nobody shut them down yet because from the dates on these posts they have been doing this for more than a year, so crucify, crucify them!

    0 Votes
  • To
      2nd of Mar, 2017

    THIS COMPANY IS A COMPLETE AND TOTAL FRAUD. IN MY OPINION, THEY BUY YOUR CREDIT/DEBIT CARD INFORMATION FROM SOME SITES WHERE YOU LEGITIMATELY USED YOUR CARD AND THEN BEGIN CHARGING YOU ON A REGULAR BASIS. WHEN YOU CALL, THEY PROMISE TO REVERSE THE CHARGES, BUT THEN THEY DO NOT. REPORT THEM TO YOUR STATE AND FEDERAL TRADE AGENCIES. THEY MUST BE STOPPED. DO NOT BECOME A VICTIM EACH MONTH

    0 Votes
  • Me
      19th of Jul, 2017

    There was a charge on my card for 7 consecutive days without my authorization. I called my bank and they gave me the phone number of the company...customercare page 844 346 7575. Apparently it was an adult site making those charges. Called and they are issuing a credit and are blocking future charges.

    0 Votes
  • Di
      14th of Oct, 2017

    Yup. They supposedly needed my debit card info for age verification and instead stole $1.00 and tried to take $39.95 but my bank caught it.

    0 Votes
  • Or
      2nd of Mar, 2018

    Three separate different reoccurring monthly charges. All with different phone numbers that go to the same recording. Then answered by the same individual using different names each time you call. $49.95 charged by CTRLEDTIS.COM at 866-607-7861, $39.94 charged by CCBILLPMT.COM at 866-791-7480 and $39.95 charged by MTGLOGS.COM at 866-299-5750. After calling and forcing them to look my information up with my email address I come to find out I have 3 PREMIERE memberships to 3 different adult websites. All three are now now cancelled and my card, which I have already cancelled, has been blocked from their system. HILARIOUSLY enraging and total scam.

    0 Votes
  • Sa
      25th of Oct, 2018

    They also have another website called http://foradminctr.com/ and i told them i wanted to cancel my subscription and want my £35.95 refunded. They said they will do it within 2-14 business days, but i don't believe they will. Lets just see.

    0 Votes

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