Current Catalog

Holy cow -- can't believe that CurrentCatalog.com has not been reviewed yet. Current has been around for ages and sells cards, wrapping paper, stationary, and miscellaneous items. It's mainly known for the cards and wrapping paper.

This is place to go for cards, boxes &/or sets of cards: birthday, anniversary, baby, wedding, graduation, get well, thank you, etc.etc.etc. Good quality and the prices can't be beat. This is the way to stock up on cards and NOT have to go get a $5.99 card at a store!

The best wrapping paper around! Good quality, heavy paper and most have a cutting grid on the back!

Only thing is I think the shipping costs are over-priced. Always us a coupon! If you get on the mailing list you get a 20% off your order code 5 times a year plus lots of other savings and discounts.

Current's customer service is terrible. I ordered some checks with matching address labels. The ones that I ordered came up as unavailable. I then ordered different checks with the matching labels and only the checks came. They ended up sending me my first order anyways as a checks only order and charged me for them. A couple of days later I received the 2nd order of checks which I also paid for. When I called I got a recording to hold then someone came on the phone and said all lines were busy that someone would call me back. Well, no call. I then sent an email which I have not heard back from. I want to be reimbursed for the first order of checks but it doesn't look like I will hear from them. They do have great items but I will never order from them again unless I receive a refund for the checks that I didn't want and the address labels that I paid extra for.

A few days ago I posted a review about personalized return address labels that were "wrong" even after I called and complained about the first set.
Spoke to customer service again today. Turns out that, even though I created the personalization and approved my design for the ordering process, this particular label will ALWAYS default to a first line of all caps and all heavy block print.
No where did the website tell me my personalization wld not go through as I created it. If it had, I wld have chosen a different label.
So, my initial ranting review shd be taken w/ a grain of salt. It wld have been helpful if the first customer rep had told me about the limitations of this label's personalization. Then, I wldn't have gotten SO angry when the exact same (wrong!) labels hit my mailbox.
But, despite this issue, and despite the limited hours for available customer service reps, the product quality--calendars, address books, etc--is still very good

I purchase Current products several times a year. Especially stickers I use to make homemade cards for church. Never had a issue, never disappointed with the quality of their products.

I love Current Catalog! I have been buying from Current Catalog since I was a high school student. My friends and I would order together. It was like Christmas when our order came. Now, I put together baskets of Current goodies and create beautiful gifts for my grandchildren's teachers. I have had nothing but compliments on the unusual items in those gifts. I buy using coupon codes which helps balance out the shipping costs. Yes, you do have to expect slow shipping, but just plan ahead. Also, their sales are great!

As a previous reviewer said, Current Catalog has been around for ages. Their cards and gift wrapping products are really wonderful. Until you have a problem. I ordered some cards from them (along with some other items) and when my order was received, the cards were missing. On the order status of the company's website, it showed the cards as "Processing." The other items showed "Shipped." When I had not received them within a week or so, I called and was told that they were backordered and would be shipped when received. I again waited and again was told to--and this is a direct quote--just be patient. Well, as I "patiently" waited, time passed and when next I contacted them, they said they couldn't do anything because too much time had passed and their screen (unlike the one the customer sees!) shows the cards were shipped along with all the other original items ordered which is absolutely not true. Considering the exorbitant amount they charge for shipping coupled with this terrible customer service, I must warn anyone who is thinking of ordering from them to rethink their plans. And while you are at it, you might want to avoid related businesses such as Lillian Vernon. I always figure if one company in a conglomerate has terrible customer service, they all will.

46 days ago, I placed an order for one box of checks. At about the two week mark I called them to check on the order. According to the assistant they were being processed and would take up to 20 days to deliver.
A week later I tried e-mailing them and a live chat... no response from either.
I called again. I was asked for my confirmation number... but explained I was never sent one.
Then I got a letter from them requesting a bank statement, which I coincidentally received the same day to put it in the mail box and sent it off.
10 days or so went by and I called again. This time I was told that the letter I sent must have gotten lost in the mail.
I told 'Sarah' to cancel my order.
Two days later the charge hit my bank. Instead of blowing up I decided that I would just wait for the checks to show up.
I called again this morning and even though the assistant confirmed the cancellation of the order, she said they were shipped out on the 4th and that it would take 20 days to get here.
Years ago, before the internet came into being, I ordered cards and checks from these folks (via snail mail) and was always happy with the products and they usually arrived within 14 days.
I WILL NEVER ORDER FROM THEM AGAIN, and suggest you go ANYWERE BUT THERE!
This has been the most frustrating experience of my entire life

Every year, I make sure to order items for the next year from Current Catalog. However, this year, I was quite disappointed with my order. It took a whopping 17 business days to arrive, which is much longer than the previous years. When I finally received the package, I was dismayed to find that the curling ribbon rolls were jagged and broken, with pieces scattered at the bottom of the box. It was clear that they were not packed securely inside. Additionally, the wrapping paper roll I received was not properly covered in plastic, leaving the paper exposed. It was evident that there was not enough plastic to cover the whole thing.

I was quite upset with the late arrival of my order and the lack of effort in securing their products for shipment. It was clear that no effort was made to ship the items appropriately. One of the wrapping papers that I received was advertised on the website with a light blue background and winter-themed designs such as snowflakes, candy canes, reindeer, Santa, and Christmas trees. However, the actual wrapping paper was a dark green-blue color, which did not exactly scream winter wonderland. It was no surprise that it was on sale.

Overall, I was disappointed with my experience with Current Catalog this year. The late arrival of my order and the poor packaging of the items left me feeling dissatisfied. I hope that they will take more care in the future to ensure that their products are shipped securely and arrive in a timely manner.

I put in my order on the second of December, and they charged my card right away. They said it would take 5 to 9 days to get to me, but I didn't get an email saying it was shipped until the 14th. I started tracking it, but it hasn't been updated since the 19th. It's been 8 days since they said it was shipped, but I'm still waiting. I was hoping to have my stuff way before now. I was going to send part of my order in a Christmas package, and the rest was for stocking stuffers. Now it's only 3 days until Christmas, and my order is nowhere to be found. It's so frustrating! I've been ordering from Current for a long time, and I never had any problems until now. It's just not the same company it used to be. I'm going to unsubscribe from their emails and never order from them again. If I had ordered checks, like I have in the past, I would be super nervous right now. At least my latest order was pretty small.

I recently made a purchase from Current Catalog and unfortunately, my experience was not a positive one. I ordered 48 invitations for a party, but when I received my package, I only received 24 envelopes. I immediately sent an email to customer service and received an automated acknowledgement, which was reassuring at first. However, after waiting for three days with no response, I decided to try again. Unfortunately, I received the same automated acknowledgement and still no response after a week.

Feeling frustrated, I decided to call customer service and explain my issue. The agent on the other end of the line said, "let me see what I can do" and put me on hold. I patiently waited for almost ten minutes, listening to how important my call was. Finally, the agent came back and said that they would mail out the missing envelopes, but it would take 7-10 days for me to receive them. I was shocked and disappointed. As a customer, I expected a more prompt and satisfactory resolution to the issue.

Furthermore, the packing slips for my order clearly noted that both invitations and envelopes were included, so it was clearly an error on their part. The fact that they didn't immediately apologize and offer to send the missing envelopes out on priority shipping was unacceptable. Waiting 7-10 days to be able to mail out invitations was not an option for me, especially since it was their mistake.

Overall, I was extremely disappointed with my experience with Current Catalog. As a result, I will not be a returning customer. It's a shame because I was excited to use their services, but their lack of customer service and attention to detail has lost them a customer.

So, I decided to give Current Catalog a try after not ordering cards from them for years. I was excited to personalize my Christmas cards with an elegant font, which was an option during my online order. I was willing to spend a little extra money this year to make my cards stand out. However, when I received the cards, I was disappointed to see that the personalized font was in a large plain block font. The cards were also on the thin side, which made me feel like they weren't something I would be proud to send out.

I decided to call customer service to see if there was anything they could do to help me. The representative informed me that there was no option online to choose a font for Christmas cards. However, I remembered that it allowed me to choose and create the font how I wanted it to look. I was confused by this, but the representative was able to help me understand that it was likely a glitch in the system.

To make matters worse, one of my packages was packed crooked, which made me worry that it may have affected the cards inside. Additionally, I was surprised to find out that I had to fold the cards myself. This left an undesirable overlap that I wasn't expecting. I wish I had known this before ordering, as it would have affected my decision.

Overall, I wanted to give Current Catalog a chance, but I was disappointed with my experience. The personalized font was not what I expected, the cards were thin, and the folding process left an undesirable overlap. While I appreciate the effort to personalize my cards, I won't be buying from them again.

I gotta say, I used to be a big fan of Current Catalog. My family has been ordering from them since way back in the 70's, and we've always been happy with their products and service. But something's gone wrong lately, and I'm not sure what it is.

I placed an order with them recently, and it's been a real hassle. First off, the shipment was supposed to go out six days ago, but it still hasn't shipped. When I called to ask about it, the rep told me it would ship today. But then she changed her tune and said it wouldn't ship until next week. That's a long time to wait for an order, especially when you're expecting over 30 items.

To make matters worse, the rep told me that the delivery could take up to 9 business days. That's a lot longer than I was expecting, and I'm not sure I can wait that long. And then she dropped the bombshell that 4 of the items I ordered are back-ordered. That's a real bummer, especially since these are items I was planning to use in October. Why didn't they tell me sooner?

I've tried emailing and calling the company, but I haven't gotten any answers. It's frustrating to feel like my time is being wasted, and I'm starting to lose trust in this company. If they can't get their act together and deliver on their promises, I don't think I'll be ordering from them again.

I recently had an experience with Current Catalog that left me feeling a bit frustrated. I decided to take a chance and place a Rush Delivery order on October 29th, 2018. I was promised that my package would arrive within two to five business days. However, my shipment didn't arrive until November 8th, which was well beyond the promised delivery window.

When I reached out to the company via live chat to inquire about the delay, I was informed that the delivery window begins from the day they ship your package. This was news to me, and I asked where I could find this information in the catalog or on their website. The representative directed me to the help section on their website, but I couldn't find anything that clarified this issue.

I continued to communicate with the company via email, and I was told that my package was delivered in three days after being shipped. However, it wasn't shipped out until six days after I placed my order. This was frustrating, as I had paid extra for Rush Delivery and didn't receive my package within the promised timeframe.

Despite my frustration, I was pleased to receive an email from the company informing me that they would issue me a refund for the extra money I spent on Rush Delivery. While I appreciate the gesture, I would caution others not to pay for Rush Delivery with this company, as it doesn't seem to hold much meaning.

Overall, my experience with Current Catalog was a bit disappointing. While I appreciate the effort to make things right, I would have preferred to receive my package within the promised timeframe. I hope that the company will work to clarify their Rush Delivery policy in the future to avoid similar issues for other customers.

I recently made a purchase on Current Catalog's website, and while the products I ordered were reasonably priced at $13, the shipping cost was almost as much, bringing the total to nearly double the original price. I expected that with such a high shipping cost, my order would be shipped in a timely manner. However, to my disappointment, it has been two weeks since I placed my order and it has not even been shipped yet.

I understand that sometimes orders can take longer to arrive due to transit times, but in this case, it seems like they haven't even started shipping it out yet. I checked my email for any updates or notifications, but there was nothing. I even tried using the track order button on their website, but there was no tracking information available.

At this point, I feel like I'm being scammed. If I'm paying such a high shipping cost, especially for standard shipping, I expect my order to be shipped out within a reasonable amount of time. It's frustrating to think that I may have wasted my money on a website that doesn't seem to care about their customers.

Overall, I don't think I'll be ordering from Current Catalog again. The high shipping cost and lack of communication about my order's status have left a bad taste in my mouth. I hope that they can improve their shipping and customer service in the future to avoid disappointing their customers.

I recently made an online purchase from Current Catalog for my elderly mother who is 86 years old. Unfortunately, I encountered some issues during the ordering process. The website did not allow me to select the city and state for the checks that I was ordering. I found this to be a major flaw in their website as there was no way to preview the order before finalizing it. Despite this, I proceeded with the order and paid for it.

However, when the checks arrived, I realized that they were incorrect. I immediately contacted Current Catalog's customer service team to rectify the issue. To my surprise, I was told that I had to bear the loss as it was my fault for not selecting the city and state. I was extremely disappointed with their response and felt that their customer service policies were terrible.

To make matters worse, they refused to refund any portion of the money that I had paid for the checks. I was left with no choice but to order from another company as I could not afford to pay for the same thing twice. I found Current Catalog to be very expensive and the quality of their products was not up to par. I was extremely dissatisfied with their customer service policies and felt that they were not treating their customers fairly.

In my opinion, Current Catalog needs to improve their website and customer service policies if they want to stay in business. I would advise others to order from a different company as I had a terrible experience with Current Catalog. Their prices are high and the quality of their products is not worth the money. I hope that they take this feedback seriously and make the necessary changes to improve their business.

I recently made a purchase on Current Catalog's website, currentcatalog.com, for a total of $494.00 on January 2, 2022. I was excited to receive my order, especially since I had ordered some timely items for Valentine's Day. I gave Current Catalog a generous 1 1/2 months to get my items to me on time. According to the original order confirmation, the delivery date was supposed to be between January 17, 2022 and January 21, 2022.

However, it is now February 8, 2022, and I still have not received my order. On February 2, 2022, I received an email saying that my order had shipped, but it still showed the original delivery date of January 17 - January 21. It has been six days since it shipped, and I still haven't received my order.

I decided to call Current Catalog's customer service to inquire about the delay. I spoke to a representative named AJ, who unfortunately couldn't even tell me when I could expect my order to arrive. To make matters worse, when I asked to speak to a supervisor, AJ hung up on me. As a Blue Ribbon Member, I was disappointed that I didn't receive any special treatment, as promised.

I am extremely dissatisfied with my experience with Current Catalog and will never order from them again. It's clear that they don't care about their customers, and if they hear of a problem, they apparently hang up on the customer. I urge anyone considering ordering from Current Catalog to think twice and verify my experience with them.

I've been waiting for my order from Current Catalog for quite some time now, but unfortunately, it seems that there was an issue with the address that I provided. I've been trying to get in touch with their customer service team for over a week now, but it seems like nobody is able to help me out. I've spoken to at least five different representatives, and each one has given me a different answer. It's really frustrating not knowing what to expect, and it seems like the people I'm talking to just don't know what they're doing.

To make matters worse, some of the representatives I've spoken to have been incredibly rude. I've even had a few hang up on me, which is just unacceptable. It's really disappointing to see such terrible customer service from a company that I had high hopes for. I mean, how hard can it be to get an order delivered to the right address?

Honestly, I'm not sure why these people even have jobs if they can't do them properly. It's really frustrating to see such incompetence, and I wouldn't be surprised if they went out of business soon. I wouldn't even give them one star if I could.

Overall, I'm really disappointed with my experience with Current Catalog so far. I'm still waiting for my order to be resolved, but it seems like nobody knows what they're doing. I wouldn't recommend shopping here if you want good customer service. In fact, I'd advise you to stay away altogether.

I ordered address labels and checks. Got an email saying labels have shipped, never got them. No checks either

Current Catalog Really Screwed up my Christmas Card Order

I have been a customer for Current Catalog for over 30 years. This past Christmas I ordered over 144 Christmas cards imprinted with our names. The cards were about $12 a pack and Current charged over $20 shipping in addition. I was charged for the whole order yet when the cards came over a third of the order was missing (ordered 8 packs pf 18 cards and only 5 were shipped). Current shipped the missing cards but they arrived too late to use, forcing me to buy other cards to replace the missing ones I had paid for and never received. In addition, the cards I did receive contained 18 cards in a pack but only 16 envelopes so I was shorted again. The worst part is that after Christmas Current did nothing to rectify the cost of the cards I cannot use. I talked to customer service to no avail and also sent a letter with no reply. I will never order from Current Catalog again! Miriam B Loo would be ashamed of what this company has become.

Ginny in Pittsb

Cards are printed on very cheap quality card stock and aren't even folded. Real junk. Snotty customer service on the on line chat. Have to pay to return this crap I just made the mistake of paying to ship to myself. Steer clear.

The quality is poor the customer service rude and talk about cheap now how does one nicely fold all their cards when they are sending over 60?

In november 2018 I placed an order with current catalog. 4 of the items
Were big eye puffy ducks... A toy for children that when squeezed the eyes pop and a ball lights up inside duck. Not one out of the four operated properly. I called customer service and was told I would get a refund on my debit credit card. I have not received it. I get letters many times to order from current catalog and when I do this is the treatment I receive.

I placed my order online 11/19. The website states delivery within 6 days of order placement. The shipment left on 11/22 and still has not arrived. It shows FedEx transferring the shipment to USPS on 11/28. I reached out to Current via live chat yesterday. I was online with the rep for 40 minutes and was first told to contact USPS myself. She then proceeded to tell me that the package would arrive that day. When I asked if she had reached out to USPS, she said no, but that her supervisor stated it took 3 days from possession at USPS to arrive to the customer. I called Current today and was told again that I would need to contact USPS, they could not. To say that this is the poorest customer service I have ever experienced would be an understatement. I manage a customer service group and am appalled at the lack of training and disregard by the Current team. I have been a loyal customer for years and I will never purchase from Current again. Furthermore, I will be filing a complaint with the BBB and disputing the credit card charge.

I will never deal with you again. You have to train your employees harder because the way they treat customers is absolutely unacceptable.
My issue is that my order never arrived and I called them to notify them about it and to ask what happened. Instead of an answer, I was said that it was my fault that I ordered an item without an expedited shipping. And all I have to do is to wait and stop bothering them with little things.
I was shocked. I hung up the phone and was just thinking why I deserved the tone like this. It's terrible. I hope this man will be fired soon.

I have ordered some gift bags and stickers from Current Catalog website. My order arrived in a timely manner but when I opened the package I saw that there were no sticker. Contacted Current Catalog and asked about the missing item and they said they'll send me a replacement as soon as possible.
Time passed and nothing arrived and when I contacted Current Catalog again they assured me stickers will be here any time soon. Another two weeks passed and I gave up. Will not order from them again, very disappointed.