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Courts Singaporecustomer/delivery service

So I ordered a camera on Black Friday and it supposed to be delivered after a few days. And I understand that due to Black Friday and cyber Monday, they will have a lot of orders but the things is they said I will be informed if any delivery delay and I didn't receive any call or email regarding delivery delay. Email them and no reply. Called courts cs the lady said will get back to me but nothing. Then I went to call again and they said maybe because of the stock availability. So I went to their official website to check and it stated IN STOCK so why can't they just delivered the items since they have stock? I'm really in need of the camera

Courts Singapore

  • Courts Singapore Customer Care's Response, Dec 06, 2018

    Dear Jas.mine,

    Thank you for contacting Courts.

    Please accept our sincerest apology for the delay in processing your order.

    Kindly provide us with your tax invoice number in order to check this further.

    We shall await for your response.

    Best Regards,
    Arlene
    Customer Service Specialist

    COURTS (Singapore) Pte Ltd
    (a subsidiary of COURTS Asia Limited)
    50 Tampines North Drive 2, Singapore 528766

  • Courts Singapore Customer Care's Response, Dec 08, 2018

    Dear Jas.mine,

    Good day to you.

    We would just like to follow up on your 12 digit tax invoice number for us to assist you further.

    Looking forward to your response.

    Best Regards,
    Arlene
    Customer Service Specialist

    COURTS (Singapore) Pte Ltd
    (a subsidiary of COURTS Asia Limited)
    50 Tampines North Drive 2, Singapore 528766

  • Courts Singapore Customer Care's Response, Dec 11, 2018

    Dear Jas.mine,

    We would love to assist you on your concern however we did not receive any update on your purchase invoice.
    Should you have any further enquiries, do not hesitate to contact us.
    Thank you

    Best Regards,
    Jay
    Customer Service Executive

    COURTS (Singapore) Pte Ltd
    (a subsidiary of COURTS Asia Limited)
    50 Tampines North Drive 2, Singapore 528766

Ja
Dec 05, 2018

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