Corel Media One / poor customer service

I "up-graded" from the Corel photo that came pre-installed with my computer to Corel MediaOne. It turned out to be not much of an upgrade at all. And it has never worked properly. It caused crashes, would not interact with my e-mail, and froze anytime I tried to use it. I have been e-mailing Corel support back and forth, with no answers. Then I asked for uninstall/re-install help online. The first link they gave me paged out. I then called their phone support, who told me me that I had been given the OLD uninstall/re-install directions. I went to the "new" directions, following them to the LETTER. NOW Mediaone is MIA. I am going to eliminate EVERY FRAGMENT of Corel from my computer and purchase Adobe Photoshop...an EXCELLENT product!