Clickinks / Bad customer service
I had placed an order from www.clickinks.com on the 8th of January. It was a special but 2 get one free ink that indicated that the items are in stock.
When my recipe arrived to my email it said some of the items are on back order and asked if i would like to ship them separate, i accidentally hit yes. So I immediately used the online chat to contact them and informed the lady (Monica) that i do not want partial shipment of the order until all the cartridges will be in stock. That was disregarded and partial order was shipped anyways. I had also asked the lady of the back order ship date she said she does not have a date and I should come back later on.
I am back on chat with Monica, who said she never heard me saying I wanted to keep the order together. Asking when the back order will be in she replied “Monica: I do apologize, it's showing the backordered item is still currently out of stock. The inventory date has been pushed back until 1/19 which would be on Tuesday.” And assured me that “Monica: Correct and it would ship immediately.”
I had asked her to put a date on it “Monica: Depending on what time it gets here, it would ship either on 1/19 or on 1/20 and it would be around 3-5 business days. Unfortunately I wouldn't be able to give a specific date as it's with the post office, but the usual time is 3-5 busines days.”
This time I am talking to Sheri through chat. I asked her to see if the order has been shipped out
“Sheri: I show that the order was partially shipped and the backorder item will be in on 1/20/10 and then we will ship it out to you.”
Monica: We do apologize for the delay and the inconvenience. We were temporarily out of stock for some of the items listed in your order, however, we did receive inventory. Your order will be shipped within 24 hours and you would then receive an email confirmation with a tracking number. Thank you for your patience and business.
At this point I have read enough of the reviews about their ink cartridges not working, bad customer service and non refund.
More Clickinks Complaints & Reviews
- ClickInks.com - fraud 
- ClickInks.com - No promised refund for unsatisfactory product! 
- ClickInks.com - Service is a big joke! 
- ClickInks.com - Scam
- ClickInks.com - DO NOT DO BUSINESS WITH THIS COMPANY Misrepresentation, bad business
- ClickInks.com - Bad ink! Bad company!
- ClickInks.com - And after calling & e-mailing a number of times over many days, we got no response at all 
- ClickInks.com - Refuse to answer emails or answer phone
- ClickInks.com - Delivery 
- ClickInks.com - Will not refund