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Clear Lake Nissan / unathorized charge

1 2150 gulf freeway, League City, TX, United States
Contact information:
Phone: 866 460 5167

Problem:
Price Unfairly Changed
Date of Problem:
[protected]:30:59.0
Company Name:
Clear Lake Nissan
Has this problem been resolved yet?
No
Submitted by:
David Stratton
In the aftermath of Hurricane IKE, my car was totalled. I negotiated with Clear Lake Nissan to buy a new Nissan Frontier.. During the entire process we spoke of a quoted figure, ie $22, 341 plus Texas tax title and licence. I specifically asked several times if there were other charges, and was told NO.
We closed in a hurry due to a conference call deadline at my wifes employer. When I had a chance to review the closing statement I found a charge for " PRO-PACK" for 487.51..which I had initialed due to the rush. This charge had never been mentioned. I called the general manager, OC Brooks, explained the situation and he gave me his word that he would write a check, the moment I could prove my check for payment had cleared...My check cleared, I presented him with a copy, and have not been able to reach him, or have call returned since...Bottom Line, Clear Lake Nissan has stolen $487.51 of my money .

Do business with them at your own risk!!!

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