Claire's / Suspected of shoplifting
An incident that occurred at a Claire's store in the Alderwood Mall in Lynnwood, Washington.
On Tuesday June 18th at approximately 4:20 PM my Daughter and a friend were shopping at the mall and went into Claire's.
After browsing for approximately 10 minutes they left the store, they did not purchase any items.
They continued to walk around the mall and were approached by one of the sales associates from Claire's.
The sales associate instructed my daughter and her friend to return to the store with her stating that they needed to "Come back to the store with me because you stole something. I saw you drop something and when you picked it up you dropped a tag." The sales associate said it was a necklace that they had stolen.
An Alderwood Mall security guard and the Claire's sales associate escorted them back to the store.
On the way through the mall back to the store the sales associate instructed my daughter and her friend to "Just give her the product or we will have to deal with the manager!"
My daughter and her friend told the sales associate that they didn't steal anything so they could not give anything back.
When they arrived at Claire's the sales associate told the Manager that she had "Got them!"
The Manager then yelled at my daughter and her friend to "Give them back the products or she would call the police" This accusation was voiced in the middle of the Claire's store in full view and hearing of other shoppers.
My daughter and her friend repeatedly told the manager, sales associate and mall security guard that they had not stolen anything.
The Mall security Guard told my daughter and her friend that if the Lynnwood police were called that a female police officer would be instructed to strip search them to locate the stolen items.
The Manager then said that if the police find her products on my daughter or her friend that it would be an even bigger fine.
The Manager continued to yell at my daughter and her friend to "JUST GIVE US OUR PRODUCT!"
My daughter and her friend continued to proclaim their innocence.
After producing no allegedly stolen products through continued threats and intimidation,
the Manager then instructed the mall security guard to escort my daughter and her friend out of the Alderwood Mall.
The Sales associate then instructed my daughter and her friend that they could not come into Claire's for a year and that they could not be in the Alderwood Mall for a day.
The Mall Security Guard then escorted my daughter and her friend out of the mall.
He stated that Claire's accuses people of stealing "all the time" then read a security statement off of a card that they couldn't be at the mall for 24 hours.
I am extremely upset over this incident. My daughter and her friend did not steal anything, they were treated like criminals in front of other shoppers.
My daughter has never been in trouble with the law, has a job and maintains a 3.74 GPA at her high school.
For any Manager or sales associates to profile certain shoppers is outrageous.