Claim Specialists International / Fraud
This company offered a free roof inspection. After the inspection the "roof inpector" stated that my roof was so badly damaged he was "afraid" to walk on it. We filed a claim with our insurance company and I check the company out. They have been kicked out of the BBB and are under investigation for working without proper municipal permits in El Paso County. Our insurance adjuster came and inspected the roof and said our roof was in very good shape and did not need to be replaced, he denied the claim. A lady from CSI called the next day to set up an appointment, she told me that the claim had been approved and the payment had been issued. I told her that the claim had been denied and there was no payment, she said our contract would be cancelled. The next day, the same lady called again and stated that they had received paperwork from our insurance company, our claim was approved and we would be receiving our money in a few days. I once again told her that the insurance adjuster had denied the claim, she then stated that she had spoken directly to the adjuster an he told her the claim was approved, I hung up on her and called the adjuster, left a message and the minute I hung up CSI called again. This time the lady stated she had checked with the insurance company again and that the claim was denied. Our adjuster called back after that and he laughed when I told him what CSI had said, he said he NEVER spoke to anyone at CSI about our claim. Anyhow, beware...there are 119 homes in Denver that are contracted with this company...6 months ago...they still don't have roofs and probably never will. DO NOT SIGN ANYTHING WITH THIS COMPANY!